35. SIGUCCS 2007:
Orlando,
Florida,
USA
Jayne Ashworth, Lynnell Lacy, Lisa Tanger-Brown, Carol Rhodes (Eds.):
Proceedings of the 35th Annual ACM SIGUCCS Conference on User Services 2007, Orlando, Florida, USA, October 7-10, 2007.
ACM 2007, ISBN 978-1-59593-634-9 BibTeX
- Carol Anderer, Jean M. Neff, Paul Hyde:
Multimedia magic: moving beyond text.
1-3
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- Sherry J. Andrews, Kathleen Walsh:
Experiences merging two university websites.
4-7
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- Kari Barlow, Jenny Lane:
Like technology from an advanced alien culture: Google apps for education at ASU.
8-10
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- Debbie Berkeley, Lori Kressin, Cyril Oberlander:
Deploying assistive technology across campus: a collaborative approach.
11-15
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- David J. Blezard:
Multi-platform computer labs and classrooms: a magic bullet?
16-20
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- Dave Bradstreet, Mark Chast, Kristi Ziehl:
Ursula or ariel?: is your help desk application evil or good in the eyes of your support staff.
21-23
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- Lisa Caughron:
T.W.I.S.T.: trust the wisdom in student teams.
24-29
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- Teresa Chipman:
Creating and managing a helpdesk in a multicultural environment.
30-33
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- Gregory Collier, Derek Plassman, Mahmoud Pegah:
Virtualization's next frontier: security.
34-36
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- Matthew J. Conlon:
Overhaul your helpdesk ticketing system.
37-40
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- Michael Cooper, SueAnn Lipinski, Chet Cook, Cathy Orndorff:
Is3pace: casting the information security spell for cultural change.
41-45
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- Blaine A. D'Amico:
Desktop security in an academic environment...: how to herd cats successfully.
46-50
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- Albert DeSimone:
Communications planning: defining levels and phases of information distribution.
51-54
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- Daniel B. Delgado:
Inspiring teamwork & communication with a content management system.
55-59
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- Cindy Dooling, Richard Bertrand:
IT professional development and helpdesk support on a shoestring budget or renewable resources.
60-64
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- Sue A. Douglas:
Using marketing to put the sparkle back into your training.
65-67
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- David Dyar, Steven J. Timmins:
The two musketeers: all in one and one for all!
68-72
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- Joanne Einsmann, Mayura Patel:
Centralized windows application deployment app2go.
73-74
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- Janice G. El-Bayoumi:
Client services work planning.
75-81
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- Kristi Evans, Geoffrey Sperl:
The proper care and feeding of your help desk.
82-86
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- Mat Felthousen:
Save the sprint across campus: bring the classroom to the helpdesk.
87-95
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- Teresa Fernandez, Michael Grinnell, Eric Weakland:
Poof: no more viruses.
96-100
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- George Gaffer Fitch, Jerry Marceau:
The blackboard performance monitor: a mystery online.
101-104
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- Ariana French, Linda Wright:
Tulane faculty symposium on digital trends: an experiment in instructional technology and outreach.
105-108
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- Gale D. Fritsche, Sara K. Rodgers:
Encryption technologies: testing and identifying campus needs.
109-112
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- Gale Fritsche:
Windows Vista: implementation challenges.
113-117
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- Naomi Fujimura, Jin Mei:
Implementation of file interpolation detection system.
118-121
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- Naomi Fujimura, Katsuya Nagaishi:
Implementation of software license management support system.
122-124
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- Thomas Gerace, Raymond Jean, Adam Krob:
Decentralized and centralized it support at Tulane University: a case study from a hybrid model.
125-128
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- Robert Gibson, David Dyar:
Implementing preinstallation environment media for use in user support.
129-130
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- Robert Gibson:
Who's really in your top 8: network security in the age of social networking.
131-134
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- Karen Griffiths, Tammie Kramolis:
Twelve steps to recovery: my co-dependent relationship with tivoli.
135-138
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- Laura Guerra-Cardus, Ovgu Dogangun:
Drag and drop streaming: the next revolution in e-learning.
139-142
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- Cindy Guerrazzi, Anita Schwartz, Carol Jarom:
Bippity, boppity, boo: magical presentations using color and large format printing.
143-145
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- Prasun Gupta, Mahmoud Pegah:
A new thought paradigm: delivering cost effective and ubiquitously accessible storage with enterprise backup system via a multi-tiered storage framework.
146-152
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- Melissa R. Hannah:
Integrated technology services publications and communications strategy.
153-156
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- Scott E. Hanselman, Mahmoud Pegah:
The wild wild waste: e-waste.
157-162
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- Joshua Hartranft, Veronica Longenecker:
TAG: you're it!
163-165
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- Lindsey Louise Heitman, Christopher M. Peacor:
Desktop imaging to achieve standardization and application delivery.
166-168
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- Joyce Hicks:
Looking for the magic formula: evaluating our it communication mix.
169-171
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- James L. Hilton:
Sunrise or perfect storm: technology, education, and the knowledge economy.
172
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- Dustin Hopkins, Tom Westbrook, Martha Henckell:
Web-based work order system for tracking, reporting, and solving it issues.
173-174
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- Kenneth Janz, Emily Gruenert:
Creating a story and message about information technology on your campus: the power of a technology profile.
175-178
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- Kenneth Janz, Micheal Moore:
Envisioning new learning spaces: creating a center for visualization at Indiana State University.
179-184
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- Rebecca Klein, Matthew Smith, David Sierkowski:
Reduce response time: get "hooked" on a wiki.
185-189
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- Hidekatsu Koike, Kiyoshi Akama, Chiharu Ishikawa, Nagatomo Nakamura, Shinya Watanabe:
Toward a software development model for automatic marking software.
190-193
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- Kevin Kraus:
Is your support services train derailing?: how one integrated software package got us back on track.
194-197
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- Jace Laakso, Kathy Garramone:
Online courseware inspires it student consultants & IT staff.
198-201
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- Larry Larraga, Dan Coleman:
Video podcasting is not as hard or as expensive as you think.
202-206
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- Claire C. Lassalle:
When disaster struck: how pennington biomedical research center supported an entire academic health center.
207-210
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- Joe Lim:
University of Toronto Mississauga: "the one" project.
211-215
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- Rachael Loum-Stanley, Paul Wilkinson:
Believe in magic: creating a shift substitution system with no budget.
216-220
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- Jayne Lovett:
Open source: a practical solution.
221-223
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- Kathy Lyons, Andrea Van Proyen:
Getting it into the orientation mix.
224-226
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- Jerry Martin:
Working and training from home.
227-229
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- Laura A. McCain, Karen L. Miller:
Vista preparedness at Indiana University.
230-233
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- Owen G. McGrath:
Seeking activity: on the trail of users in open and community source frameworks.
234-239
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- Jeni McIntosh-Elkins, Karen McRitchie, Maureen Scoones:
From the silent generation to generation x, y and z: strategies for managing the generation mix.
240-246
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- Jeni McIntosh-Elkins:
Tag you're i.t.
247-250
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- Kelly McLaughlin, Fred Damiano:
American ITIL.
251-254
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- Karissa Miller, Mahmoud Pegah:
Virtualization: virtually at the desktop.
255-260
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- Cynthia A. Murnan:
The magical world of an information commons.
261-268
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- Trevor Murphy:
A tale of 101 digital stories.
269-271
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- Trevor Murphy:
Williams instructional technology: summer students working on faculty projects.
272-276
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- Ron Nichols, Carol Anderer:
Using video podcasts outside the classroom.
277-279
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- Cherry Keahey Owen:
Tracking system bugs: why are buffer overruns still around?
280-283
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- Karl Owens, Chris Wiesemann:
Conjuring funding for services.
284-287
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- Robert W. Pettigrew:
A campus-wide solution to supporting rich media capture, conversion, & production: the media conversion lab at the University of Michigan.
288-291
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- Kathy Pribbenow:
Looking for magic - hoping for inspiration: what we learned from our training survey.
292-295
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- David Przybyla, Mahmoud Pegah:
Dealing with the veiled devil: eco-responsible computing strategy.
296-301
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- Karen J. Renkiewicz, Larry Peer:
How to hire 100 student employees in 4 hours.
302-304
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- Anita Z. Schwartz:
UD dropbox 2.0: collaboration magic.
305-309
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- Jose Lorenzo Silva-Lugo:
Measuring the effectiveness of circa operations training program.
310-313
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- Carol Sin, Danny Wong:
Image baby image!: making pc cloning more efficient.
314-317
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- Margaret E. Smith:
A little help from my friends.
318-320
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- Carol Currie Sobczak, James Kessler, David Eldridge:
The dual os classroom: if you build it, will they come?
321-324
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- Salvatore Sorce, Agnese Augello, Antonella Santangelo, Giovanni Pilato, Antonio Gentile, Alessandro Genco, Salvatore Gaglio:
A multimodal guide for the augmented campus.
325-331
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- Laurie A. Sutch:
"You know more than you think you do": helping participants transfer knowledge.
332-334
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- Ari R. TenCate:
Inspiring collaboration through the use of videoconferencing technology.
335-338
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- Lorenzo Trimble:
Developing an equitable tardiness/attendance system.
339-341
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- Fran Versace:
Please and thank you - still the magical words: training student employees to provide world class customer service.
342-344
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- Benjamin Villanueva, Lorna Wong:
Metamorphosis: from traditional computer labs to collaboratories.
345-351
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- Clare Vozza, Louis Koutsovitis, Sean Bababeigi:
Computer lab solutions for everyday problems.
352-354
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- Kelly Wainwright, Mike Osterman, Christina Finnerman, Bill Hill:
Traversing the LMS terrain.
355-359
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- Charles R. Williams:
What happens at the end of the outsourcing contract?
360-365
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- Katrin Wolf, Serge Linckels, Christoph Meinel:
Teleteaching anywhere solution kit (Tele-TASK) goes mobile.
366-371
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- María de Jesús, Juan C. Karman:
A course's comparative analysis: traditional classroom and distance learning.
372-376
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Copyright © Sat May 16 23:41:24 2009
by Michael Ley (ley@uni-trier.de)
