| 2008 |
|---|
| 5 | EE | Fran Versace,
Cheryl Williams,
Bette Martin,
Berthenia Coltrane:
Trail mix: the nuts (and bolts) of student employee management.
SIGUCCS 2008: 191-194 |
| 2007 |
|---|
| 4 | EE | Fran Versace:
Please and thank you - still the magical words: training student employees to provide world class customer service.
SIGUCCS 2007: 342-344 |
| 2004 |
|---|
| 3 | EE | Fran Versace:
Growing our own: partnering with the city school district.
SIGUCCS 2004: 115-118 |
| 1995 |
|---|
| 2 | EE | Fran Versace:
Welcome to the orient express: making good connections from "hire to there" (the journey of a new recruit).
SIGUCCS 1995: 275-277 |
| 1991 |
|---|
| 1 | EE | Fran Versace,
Christina M. Frederick:
Three steps for effective student consulting education, motivation, and promotion.
SIGUCCS 1991: 407-410 |
