| |
| 2007 | ||
|---|---|---|
| 4 | EE | Jeni McIntosh-Elkins, Karen McRitchie, Maureen Scoones: From the silent generation to generation x, y and z: strategies for managing the generation mix. SIGUCCS 2007: 240-246 |
| 3 | EE | Jeni McIntosh-Elkins: Tag you're i.t. SIGUCCS 2007: 247-250 |
| 2006 | ||
| 2 | EE | Jeni McIntosh-Elkins, Karen McRitchie: Exploring the training wilderness. SIGUCCS 2006: 245-250 |
| 2005 | ||
| 1 | EE | Jeni McIntosh-Elkins, Mike Rabe: THE fish! philosophy®: customer service from the fishbow. SIGUCCS 2005: 218-223 |
| 1 | Karen McRitchie | [2] [4] |
| 2 | Mike Rabe | [1] |
| 3 | Maureen Scoones | [4] |