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2008 | ||
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2 | EE | Kristi Ziehl, Dave Pecora: Blazing a new IT project management career. SIGUCCS 2008: 145-148 |
2007 | ||
1 | EE | Dave Bradstreet, Mark Chast, Kristi Ziehl: Ursula or ariel?: is your help desk application evil or good in the eyes of your support staff. SIGUCCS 2007: 21-23 |
1 | Dave Bradstreet | [1] |
2 | Mark Chast | [1] |
3 | Dave Pecora | [2] |