| |
| 2008 | ||
|---|---|---|
| 2 | EE | Kristi Ziehl, Dave Pecora: Blazing a new IT project management career. SIGUCCS 2008: 145-148 |
| 2007 | ||
| 1 | EE | Dave Bradstreet, Mark Chast, Kristi Ziehl: Ursula or ariel?: is your help desk application evil or good in the eyes of your support staff. SIGUCCS 2007: 21-23 |
| 1 | Dave Bradstreet | [1] |
| 2 | Mark Chast | [1] |
| 3 | Dave Pecora | [2] |