34. SIGUCCS 2006:
Edmonton,
Alberta,
Canada
Alex Nagorski, Gordana Brouilette, Carol Rhodes (Eds.):
Proceedings of the 34th Annual ACM SIGUCCS Conference on User Services 2006, Edmonton, Alberta, Canada, November 5-8, 2006.
ACM 2006, ISBN 1-59593-438-3 BibTeX
- David Aldrich, Bradley Bell, Tim Batzel:
Automated podcasting solution expands the boundaries of the classroom.
1-4
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- Gerald Bailey, Jamie Piperberg, Bud Hiller:
Bridging the student support gap.
5-11
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- Kevin J. Bailey:
Just fix it: IT support for students.
12-15
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- Michelle Bautista, Bryan Lee:
A recharge model for end user computing support: yes! people pay us to fix their computers.
16-21
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- Alan Bilansky:
What trainers can learn from consulting.
22-23
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- Betsy Black, E. Axel Larsson:
Beyond simple e-mail: upgrading an entire campus to enterprise e-mail and calendaring with groupwise.
24-27
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- Michael Blanco, Kay White:
Reactive to proactive support: a corn dance.
28-31
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- George Bradford, Horace Brown:
How'd they do that: modified instructional system.
32-36
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- Paul Brown, Kenneth Janz:
Facilitating innovative faculty projects: an information technology perspective.
37-42
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- Tammy Browning, Kristina A. Cunningham:
Expanding technology access.
43-45
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- Janiele Buckner, Nathan Carpenter, Kate Ower:
Duck, duck, goose -- no need to run from quality control.
46-49
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- Michael Curtin, Nathan Carpenter, Chris Ritzo:
Adding fun and games to training programs.
50-54
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- Allan Chen:
Network based storage: getting students to actually use it.
55-59
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- Michael D. Ciocco, Neil Toporski, Kenur Talsania:
Retake control of your classroom technology.
60-64
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- Keelan Cleary, Melissa Rycroft:
Putting out the fire before it starts: proactive technology support.
65-69
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- Alison Cruess:
Architecting change from the inside out.
70-73
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- Kristina A. Cunningham, Tammy Browning:
Outside the boundaries of printing: not just your 8.5 x 11 standard sheet anymore.
74-76
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- Greg Deitz:
Centralized content in a decentralized IT environment: plone and content management at Texas A&M University.
77-80
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- Scott Delaney, Stacey Morales:
Leveraging our campus IT in the wake of the storm.
81-85
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- Greg Deveau:
Training the campus: a look at Acadia University computer support training.
86-88
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- Cindy Dooling, Jeff White, Cathy Lee:
Software management.
89-93
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- Theresa Duhart, Heidi C. Wasem:
Against all odds: a successful exchange migration.
94-101
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- Michelle Eccles:
Moving beyond the boundaries: student, staff and faculty technology education.
102-104
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- Keith B. Erekson, Stephen G. Lewis:
Because we have better things to do: automating common support tasks.
105-110
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- Todd Fogle, Keelan Cleary:
The easy way to move windows profiles and data.
111-113
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- Laurie Fox, Shawn Plummer:
Opening the lines of communications with open source software.
114-117
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- Naomi Fujimura, Zen-ichi Hirayama, Tatsuya Oka, Masato Komori:
Implementation and experience with the terminal registration system with web interface.
118-122
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- Naomi Fujimura, Masahiro Doi:
Collecting students' degree of comprehension with mobile phones.
123-127
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- Raymond Gable:
VOIP in a university call center.
128-130
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- Hossein Hakimzadeh, Lynn Williams:
IU-EVAL: an electronic course evaluation system.
131-134
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- Greg Hanek, Anita Schwartz, Kathy Fletcher:
IT in the ETD puzzle: making the pieces fit.
135-140
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- Joshua Hartranft, Veronica Longenecker:
SafetyNET -- designing and implementing a technology support program for students.
141-142
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- Leslie Hitch, Beth-Anne Sullivan:
Higher ed 101 - teaching techies higher ed culture.
143-148
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- Christopher E. Howe:
Rollins college laptop repair services.
149-152
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- Joseph Hughes:
Compared to operation overlord, deploying and supporting laptops should be easy.
153-156
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- Paul Hyde, Suzanne Nanis:
Applying constructivist principles to reinvigorate faculty training.
157-160
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- Kenneth Janz, Emily Gruenert:
Creating a positive first impression of information technology support at the start of school.
161-166
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- Louis Kelly, Sandra Johnson:
Providing support to the expanding university.
167-172
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- Hidekatsu Koike, Kiyoshi Akama, Hiko Morita, Katsunori Miura:
Using an automatic marking system for programming courses.
173-178
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- Sheree Kornkven, Jared Hall:
Enhancing campus IT services and student employee development through student technology services.
179-184
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- Adam Krob:
Finding a balance: centralized IT support for decentralized units and the liaison program at Tulane University.
185-187
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- Lynnell Lacy, Laurie A. Sutch:
Working collaboratively in the big ten and beyond.
188-190
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- Tim Leamy, Rob Smith, Allan Chen:
BITS based imaging process.
191-195
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- Steven M. Lichti:
Purdue's system-wide deployment of a classroom response system.
196-200
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- Serge Linckels, Carole Dording, Christoph Meinel:
Better results in mathematics lessons with a virtual personal teacher.
201-209
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- Teresa W. Lockard, Jennifer S. Whiting:
Dressing up, dressing down: where is your career headed?
210
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- Kathy Lyons, Martin Wolske:
Me and my shadow.
211-213
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- Helen Malin:
Evaluating student employee performance.
214-218
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- Sarah S. Mansell:
Digi get it: student technology training.
219-220
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- Hideo Masuda, Michio Nakanishi, Akinori Saitoh, Seigo Yasutome:
Using coLinux to provide a linux environment on windows PC in public computer labs.
221-224
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- Masato Masuya, Takashi Yamanoue, Shinichiro Kubota:
An experience of monitoring university network security using a commercial service and DIY monitoring.
225-230
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- D. Scott McCaulay, Matt R. Link:
Research data storage available to researchers throughout the U.S. via the TeraGrid.
231-234
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- Karen McDowell:
Now that we are all so well-educated about spyware, can we put the bad guys out of business?
235-239
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- Owen G. McGrath:
Balancing act: community and local requirements in an open source development process.
240-244
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- Jeni McIntosh-Elkins, Karen McRitchie:
Exploring the training wilderness.
245-250
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- Karen McRitchie:
Student leadership teams: does the benefit outweigh their egos?
251-256
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- Johnathon A. Mohr:
The [216: 1 Ratio]: bridging the growing support gap through proactive deployment of emerging technologies.
257-262
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- Stacey Morales, Toni Sparks:
Creating synergy to make I.T. happen.
263-266
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- Cynthia A. Murnan:
Expanding communication mechanisms: they're not just e-mailing anymore.
267-272
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- Trevor Murphy, Sharron Macklin:
Specialized computer labs: care and feeding.
273-280
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- William P. Murphy III:
EMS: a homegrown identity management system.
281-286
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- Ron Nichols, Larry Larraga:
Using video podcasts to enhance consulting.
287-290
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- Mo Nishiyama, Leslie J. McNeil, Holly E. Wyatt:
The matrix and beyond: expanding proactive resources for customers.
291-294
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- Lorna Olsen:
Being there: a "teach them to fish..." approach to training and support using WebExTM, videoconferencing, and the telephone.
295-300
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- Cherry Keahey Owen, Dustin Piper:
Using remote installation services for windows to streamline installations in the UTPB computer science research lab.
301-308
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- Cherry Keahey Owen, Doug Hale, Ilhyun Lee, Haesun K. Lee:
The UTPB computer science research lab: running on student power.
309-316
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- Rita Pavolka:
Enhancing training & documentation by eliminating artificial boundaries.
317-320
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- Elizabeth Rugg, Wendy Pearle:
ePortfolio: expanding the educational vision (our educational saga).
321-326
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- Teresa K. Pearson:
Tapping an unlimited resource: the young, talented and creative minds of student workers.
327-330
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- Sean P. Phalen:
Residential installations for network access on Rollins College campus.
331-332
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- Jon Rickman, Merlin Miller, Tabatha Verbick, Kim Todd:
Notebook universities do not have to be expensive.
333-338
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- Mark R. Ritschard:
Cultivating an awesome IT staff.
339-342
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- Mark R. Ritschard:
Thin clients: the key to our success.
343-346
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- Melissa E. Rycroft:
No one needs it, (until they need it) implementing a new desktop backup solution.
347-352
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- John V. Samuel, Kevin J. Wilhite:
Increasing resources in times of budgetary constraints.
353-355
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- Nicole M. Sattler:
Computer lab reservations: improving how to manage multiple reservation life cycles.
356-360
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- Carrie Schulz:
Bringing down the boundaries: creating an environment that brings out the much needed internal motivation of support personnel.
361-364
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- Carol Jarom, Anita Schwartz:
"WinSun": deploying the Windows desktop on a Sun Ray.
365-367
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- Sian Shumway, Jon Crumpler, Christopher Washington, Vivian Chang:
Hiring, training and tetaining: managing student employee turnover.
368-373
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- Jerry K. Smith, Almond D. Dillard:
Assessing and conquering burnout.
374-377
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- Jason Snyder, Meredith Field:
We got the message: creating an instant messenger service point.
378-380
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- Geoffrey Sperl:
Taming the help desk.
381-386
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- Ari R. TenCate:
Expanding the boundaries through the use of technology in informal learning spaces.
387-392
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- Patrick H. H. Then:
Online student enrollment system.
393-396
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- Steven J. Timmins:
Student computing purchase programs.
397-402
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- Steven J. Timmins:
Communicating using the desktop background.
403-404
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- Pat Washburn:
Extreme makeover: lab edition.
405-408
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- Jennifer S. Whiting:
Moving IT beyond IT.
409-412
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- Terris B. Wolff:
Podcasting made simple.
413-418
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- Martin Wolske, Beth Larkee, Kathy Lyons, Kelly Bridgewater:
Lessons learned from the library: building partnerships between campus and departmental IT support.
419-423
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- Gary K. W. Wong, Leslie D. Fife:
Needs assessment for campus-wide network services at Brigham Young University Hawaii using IEEE 802.16 wireless network infrastructure.
424-430
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- Patricia Wyatt, Kim Todd, Tabatha Verbick:
Oh, my aching laptop: expanding the boundaries of campus computing ergonomics.
431-439
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Copyright © Sat May 16 23:41:23 2009
by Michael Ley (ley@uni-trier.de)
