26. SIGUCCS 1998:
Bloomington,
Indiana,
USA
SIGUCCS '98. Proceedings of the 26th SIGUCCS Conference on User Services,
October 25-28,
1998,
Bloomington,
Indiana. ACM,
1998
- Bernard Hecker, John E. Bucher, Timothy J. Foley, David Lewis, John Supra, Carolyn Walters:
Library/Computing Center Mergers: The Shape of the Future, or an Evil Fad?
3
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- Michael Quiner, Bruce Arnold, Rich Hinz, Keiko Pitter:
Going Out on a Limb: New Desk, New Faces, Now What?
5-9
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- Ann Stunden:
Building Community in the IT Workplace: Dispelling Myths, Encouraging Openness, and Telling the Truth.
11-12
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- Lisa Gregory-Mix:
A Student-run Helpdesk at Cornell University - Does it Work?
15-19
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- David L. R. Houston:
The Squeaky Clean Computer Lab: How to Maintain your MACs and PCs as Well as Your Sanity!
21-28
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- Sheri L. Prupis:
Introduction to Creating Online Courses.
29-32
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- Jayne Ashworth:
Abuse @Virginia.edu: Going Where No One Wanted to Go.
35-40
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- Leslie Barden:
Dealing with Difficult Customers - the Most Fun You Can Have at Work.
41-45
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- Janet Belew, Jeffrey Sponaugle:
Facilitating Year 2000 Focus Groups.
47-56
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- Lisa Harcourt Black:
Computing Survival Skills: First Aid, Not Medical School.
57-64
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- Jim Bostick, John Fritz, Rick Raughton, Mike Davis:
Migration to Standards-based Email and Beyond: an update.
65-70
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- John R. Cordani, Robert J. Tucker:
Tools for Higher Education Distance Teaching.
71-76
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- James Cunningham, Bryan Lubbers:
Out of the Frying Pan and Into the Fire: Creating a Help Desk.
77-85
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- Joyce E. Davidson:
When Students Ask, ``What's in it for me?'': Answer, ``a career!''.
87-91
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- Linda Adams DeBula:
Using the University Databases in Help Desk Operations.
93-96
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- Robert E. Diem:
Using the Technology You Support - Automating the Help Desk.
97-104
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- Vanessa Taphouse Fuson, James E. Freeman:
A Return to Training.
105-109
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- Judy Hart:
Developing a Competency-based Performance Management System.
111-113
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- Penny Haselwander:
IT Training for Students, Who Needs It?
115-118
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- Kathleen A. Hausmann:
The ResNet Obstacle Course.
119-121
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- Dawn E. Hewitt, Jonathan Bolte:
Knowledge Bases: How to Build a Virtual Helpdesk (and why, and how much).
123-124
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- Dawn E. Hewitt:
What's So Great about Indiana University's Knowledge Base?
125-130
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- Gary Hutchinson, Greg R. Baur, Darleen V. Pigford:
Implementation of a Dynamic Web Database: Interface Using Cold Fusion.
131-135
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- Christopher F. Jones:
Central Computing Organization, Distributed Computing Support.
137-139
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- Diane Louise Jung:
Coalescing the Campus Cultures of Two Education Technology Programs.
141-147
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- Kathy Kirchner, Sana Zeidan, Jerry Jones:
How We Survived the Tantrums and Stopped the Kicking and Screaming.
149-156
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- Lida L. Larsen, David J. Henry:
Nightmare on Webstreet.
157-162
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- Mike MacKenzie, Dennis McWhirter:
The Tool Belt: Many Tools, One Interface.
163-172
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- Jerry Martin:
Seamless Integration of Client Server Applications - Conclusion or How Many SIGUCCS Papers Can You Get From One Project?
173-175
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- Deborah Mateik, Lida L. Larsen:
A Holistic Approach to Web Training.
176-182
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- Frances C. McDonell:
UF's Student Computer Requirement - After the First Wave.
183-186
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- Michael Murray, Michael Quiner, Michael Critchfield:
Exchange Your Outlook - A University Migration or: ``the outlook's so bright, I gotta wear shades?''.
187-191
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- Rita Pavolka, Karen Miller:
Introducing Student Technology at IU (STIU) to Incoming Students.
193-198
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- Mark R. Ritschard:
Technology Replacement & Avoiding Obsolescence: is it possible?
199-207
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- Chip Rondot:
IT News Providers: Messengers for the Next Millennium?
209-213
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- Annie Saunders:
The 1, 2, 3's of Helping Yourself: Search for Answers, Not for Documentation.
215-218
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- Carol L. Smith, Carl Singer:
Teaching Teachers to Teach with Technology While Encouraging Students to Look Forward to College: A Case Study of Learner-centered Training.
219-224
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- Julie Smith, Linda Putman:
Ball State University Faculty/Staff Minicourse Registration Project.
225-231
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- Marion Smith:
CETI: A Public/private Partnership - one year later.
233-240
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- Kay Sommers, Jane Hesler:
Shared Responsibility: An Approach to Productive LAN Management.
241-244
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- Jeffrey Sponaugle:
A Seven-Step Model for Achieving Year 2000 Compliance.
245-250
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- Jim Spriggle:
Home Page in a Hurry.
251-255
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- Jim Spriggle, Karen Kniss, Cindy Ray:
TNT (time 'N training)=Dynamite Student Employees.
257-260
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- Jamie L. Spriggs, David Consiglio:
Building Bridges to the Majority: Discipline-Oriented Faculty Support.
261-266
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- Laura Sprung:
Using Cross-Divisional Projects to Deliver a Whole Product.
267-271
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- Rae D'Orazio Stabosz:
What?: You Mean the Whole World Doesn't Read and Write in English Only?
273-276
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- Kimberly M. Strollo:
Targeted Training: Hitting the Bull's Eye.
277-280
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- John R. Supra Jr., Melissa A. Wong, Timothy J. Foley:
The Road to Integration: Efforts to Combine Computing, Libraries & Telecommunications.
281-287
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- Peter J. Templin Jr.:
Providing a Centralized File Sharing Eesource at Bucknell University.
289-292
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- Robert J. Tucker, John R. Cordani:
Teaching Teachers to Teach On-line.
293-297
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Copyright © Sat May 16 23:41:22 2009
by Michael Ley (ley@uni-trier.de)
