21. SIGUCCS 1993:
San Diego,
California,
USA
Proceedings of the 21st Annual ACM SIGUCCS Conference on User Services, November 7-10, 1993, San Diego, California, USA.
ACM 1993, ISBN 0-89791-631-X BibTeX
@proceedings{DBLP:conf/siguccs/1993,
title = {Proceedings of the 21st Annual ACM SIGUCCS Conference on User
Services, November 7-10, 1993, San Diego, California, USA},
booktitle = {SIGUCCS},
publisher = {ACM},
year = {1993},
isbn = {0-89791-631-X},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
- Mark Resmer:
The GUIDE: (graphical user interface designed for education).
1-7
Electronic Edition (ACM DL) BibTeX
- Fred Crowner, Art Krumsee, Sandra J. Li, Jerry Mantin, William B. Miller:
Extending the Internet into the home at the Ohio State University.
8-15
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- Michael Robertson:
MARS - machine automated response system.
16-20
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- Scott Lathrop:
Integrating multi-site information through Gopher.
21-22
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- Booker Bense:
Systems implementation of the four gopher servers.
23-25
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- Dan Dwyer:
Collaborating on an online information system for MetaCenter.
26-28
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- Robert B. Stock:
Future directions in online information at MetaCenter.
29-33
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- Susan Calcari, Priscilla Huston, Jan Eveleth, Linda J. Hutchison, Jerry Martin:
Network information centers (NICs): is there one on your horizon?
34-44
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- Marie-Christine Mahé:
Evolution of internet access to library catalogs.
45-49
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- Kristin Antelman, David Langenberg:
Collection development in the electronic library.
50-56
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- George M. Telatnik, Joel A. Cohen:
Working together: the library and the computer center.
62-68
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- Marlene R. Pratto:
Computer center / library cooperation: the Greensboro model.
69-75
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- Sharon Roy, Colette O. Holmes:
The networked library: a cooperative training program for today's campus.
76-79
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- John H. Major:
User services staff & faculty collaboration: cruel and unusual punishment?
80-85
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- Francine Sachs Cummings:
Business ethics; a case study approach to ethical dilemmas and decision making in the workplace.
86-92
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- K. Ken Shakoori, Colleen Mesel:
Financial information system.
93-96
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- Walter Gilbert:
Caprina: wide access to digitized images for education.
97-101
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- Caroline Beebe:
Diffusion and adoption of the digital future: a case study in bringing "multimedia" to the campus community.
102-107
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- Susan H. Gammill:
Expanding the campus computing community: computer-mediated classrooms.
108-110
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- Meg Brady, Linda Manning:
The joy of cooking: about computing in the classroom - know your ingredients.
111-116
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- Bonnie R. Hites, Susan F. Stager:
Seeding, fertilizing, and growing faculty and classroom computing at IUB.
117-129
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- Jerry Martin:
There's gold in them thar networks! or searching for treasure in all the wrong places.
130-149
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- Audun S. Runde:
The challenge of the Internet explosion: ideas for staying ahead of the users.
150-154
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- Wayne Miller:
Evangelizing the Internet among academics.
155-159
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- Paul Lindner Jr.:
A Gopher interface to relational databases.
160-164
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- William B. Miller:
"Keeping those cards and letters coming" or how to make a reliable and stable campus wide information system.
165-167
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- Jerry Berkman:
A rolling Gopher gathers no moss.
168-172
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- Jerry Berkman:
Nonviolent crowd control.
173-178
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- Don M. Wee, A. Bahaveolos Jr.:
Universal email: from zero to 60 in 36 months.
179-188
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- Joe Ziskovsky, Bob Sullivan:
Creating a cost effective news and email interface to the Internet.
189-193
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- Greg Sprague:
LANS are more than just wires reorganizing to support departmental networks.
194-198
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- Teri Adams, Christine Wendt:
Defining and training administrators for distributed networking.
199-203
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- Susan Jenkins Saari:
Distributed consultants get the job done; Ohio State's computing support on the frontlines.
204-205
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- Edward A. Greenberg:
Distributed academic computing support at Arizona State University.
206-211
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- Kathy Wright:
The college consultant program marketing management challenges.
212-218
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- Jacqueline Craig:
Developing a computer use policy at the University of California at Berkeley.
219-221
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- Allan R. Jones:
Computer use policies: the challenge of updating lab software security.
222-224
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- Diana E. D'Angelo:
You don't have to look like a pirate to be one - the role of academic computing in software piracy deterrence.
225-237
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- Jeanne Cavanaugh:
Students training students: a peer training program that works.
238-242
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- Mike W. Miller:
Managing Macs made painless: leveraging the right tools for the job.
243-255
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- Christi-Anne Castro:
Ergonomics - the miracle drug for terminal illness at MIT?
256-259
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- Sarah Baker:
The making of an unmonitored 24 hour access computer lab.
260-266
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- Jenny E. Walter:
Security in unattended computing labs - safeguarding users as well as machines.
267-271
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- Rita A. DiCecca:
Neither rain nor sleet nor dark of night - managing public computer clusters at MIT.
272-275
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- Jenny E. Walter:
Striving for competent student consultants.
276-281
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- Annette B. Littrell:
Training Helpdesk: using students to beat the odds.
282-284
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- Joanne Costello:
StopIt!
285-287
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- Cynthia L. Krey:
Expanding the campus computing community: user support of non-traditional & distance learners at a small, liberal arts college for women.
288-291
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- Jenni Leister:
Promoting gender equity in computer literacy.
292-296
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- Stan Yagi:
Providing information technology services at Queen's: a task-oriented approach.
297-307
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- Teri Adams, Jo Ella Coles, Patrick V. McGregor:
From the ladder to the matrix: moving to self-directed, cross-functional work teams.
308-316
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- Paul Gandel, William Buntain:
Providing user services with cross-organizational cooperation.
317-324
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- Elizabeth A. Evans:
A modular design for user satisfaction assessments.
325-329
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- Sandra L. Peters:
Expanding the help desk to simplify customer access to CIT services: the integration of services across platforms, applications, and units.
330-334
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- Philip Verghis:
Moving from demanding service to service on demand: the ongoing journey at the University of New Hampshire.
335-337
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- Michael G. Prais:
Changing services: clients, quality, and collaboration.
338-343
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- Brenda L. Firquin:
Implementing total quality in information technology: the second year.
344-345
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- Harvey S. Axlerod:
Applications of TQM for user services.
346-350
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- Sharon Kanter, Gary Jones:
"No problem" problem tracking.
351-356
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- Jeanne Lee Cunningham:
The care and feeding of a network connection request.
357-365
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- Susan P. Polyson, James B. Yucha:
Improved help line/service tracking - using a TQM approach.
366-370
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- Karen Susan Ford:
Doing more with less.
371-380
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- Roger W. Harris:
Business process re-design in the academic environment: a methodical approach to maximizing the impact of scarce information technology support resources.
381-407
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- Judy Martin, Martie Skinner:
Managing chaos: being available without driving the consultants crazy.
408-411
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- Matthew Wall:
Converting from a paper to an on-line computing center newsletter.
412-418
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- Aron Roberts:
Putting it on the silver screen: the transition from paper documents to online data formats when publishing campus information on-line.
419-423
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- Jan Holloway:
Culture, cost, & conscience: a strategy for introducing electronic computing publications at Indiana University.
424-433
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- Jeanne Cavanaugh:
Documentation for "N" users.
434-436
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- John Dohar:
Documentation for novice computer users.
437-439
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- Patricia Nun, Phillip Shaw:
From chaos to quality: the evolution to high caliber instructional materials.
440-442
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- Susan R. Harris:
Writing about TCP/IP: challenges and a solution.
443-445
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- Marilyn M. Everingham-Stone, Leo Sell:
Computing training culture crash.
446-452
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Copyright © Sat May 16 23:41:22 2009
by Michael Ley (ley@uni-trier.de)