| |
| 1993 | ||
|---|---|---|
| 3 | EE | Sandra L. Peters: Expanding the help desk to simplify customer access to CIT services: the integration of services across platforms, applications, and units. SIGUCCS 1993: 330-334 |
| 1992 | ||
| 2 | EE | Sandra L. Peters: Setting up and automating a help desk: the first year of operation. SIGUCCS 1992: 187-191 |
| 1987 | ||
| 1 | Sandra L. Peters, Stuart C. Shapiro: A Representation for Natural Category Systems. IJCAI 1987: 140-146 | |
| 1 | Stuart C. Shapiro | [1] |