2004 | ||
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3 | EE | James B. Yucha: Convenience: are you providing it? SIGUCCS 2004: 44-46 |
1997 | ||
2 | James B. Yucha: Virginia Commonwealth University Events Calendar. WebNet 1997 | |
1993 | ||
1 | EE | Susan P. Polyson, James B. Yucha: Improved help line/service tracking - using a TQM approach. SIGUCCS 1993: 366-370 |
1 | Susan P. Polyson | [1] |