2008 |
26 | EE | Leila Zia,
Yixin Diao,
Daniela Rosu,
Christopher Ward,
Kamal Bhattacharya:
Optimizing Change Request Scheduling in IT Service Management.
IEEE SCC (1) 2008: 41-48 |
25 | EE | Christian Bartsch,
Larisa Shwartz,
Christopher Ward,
Genady Grabarnik,
Melissa J. Buco:
Decomposition of IT service processes and alternative service identification using ontologies.
NOMS 2008: 714-717 |
24 | EE | Leila Zia,
Yixin Diao,
Christopher Ward,
Kamal Bhattacharya:
Using mixed integer programming to schedule it change requests.
NOMS 2008: 895-898 |
2007 |
23 | EE | Larisa Shwartz,
Naga Ayachitula,
Melissa J. Buco,
Genady Grabarnik,
Maheswaran Surendra,
Christopher Ward,
Steve Weinberger:
IT Service Provider's Multi-Customer and Multi-Tenant Environments.
CEC/EEE 2007: 559-566 |
22 | EE | Naga Ayachitula,
Melissa J. Buco,
Yixin Diao,
Bradford Fisher,
David Loewenstern,
Christopher Ward:
IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics.
DSOM 2007: 195-198 |
21 | EE | Arvind S. Mohais,
Rosemarie Mohais,
Christopher Ward,
Christian Posthoff:
Earthquake classifying neural networks trained with random dynamic neighborhood PSOs.
GECCO 2007: 110-117 |
20 | EE | Naga Ayachitula,
Melissa J. Buco,
Yixin Diao,
Maheswaran Surendra,
Raju Pavuluri,
Larisa Shwartz,
Christopher Ward:
IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows.
IEEE SCC 2007: 574-581 |
19 | EE | Larisa Shwartz,
Naga Ayachitula,
Melissa J. Buco,
Maheswaran Surendra,
Christopher Ward,
Steve Weinberger:
Service Provider Considerations for IT Service Management.
Integrated Network Management 2007: 757-760 |
18 | EE | Chakalamattam Jos Paul,
Christopher Ward,
David I. Seidman,
John J. Ritsko:
Preface.
IBM Systems Journal 46(3): 373-374 (2007) |
17 | EE | John Black,
Christine Draper,
Tom Lococo,
Fouad Matar,
Christopher Ward:
An integration model for organizing IT service management.
IBM Systems Journal 46(3): 405-422 (2007) |
16 | EE | Christopher Ward,
Vijay Aggarwal,
Melissa J. Buco,
Emi Olsson,
Steve Weinberger:
Integrated change and configuration management.
IBM Systems Journal 46(3): 459-478 (2007) |
2005 |
15 | EE | Arvind S. Mohais,
Rui Mendes,
Christopher Ward,
Christian Posthoff:
Neighborhood Re-structuring in Particle Swarm Optimization.
Australian Conference on Artificial Intelligence 2005: 776-785 |
14 | EE | Chunqiang Tang,
Rong N. Chang,
Christopher Ward:
GoCast: Gossip-Enhanced Overlay Multicast for Fast and Dependable Group Communication.
DSN 2005: 140-149 |
13 | EE | Christopher Ward,
Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Edward So,
Chunqiang Tang:
Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems.
ICWS 2005: 237-245 |
12 | EE | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Edward So,
Chunqiang Tang,
Christopher Ward:
PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics.
IEEE SCC 2005: 33-40 |
11 | EE | Chunqiang Tang,
Melissa J. Buco,
Rong N. Chang,
Sandhya Dwarkadas,
Laura Z. Luan,
Edward So,
Christopher Ward:
Low traffic overlay networks with large routing tables.
SIGMETRICS 2005: 14-25 |
2004 |
10 | EE | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Christopher Ward,
Joel L. Wolf,
Philip S. Yu:
Utility computing SLA management based upon business objectives.
IBM Systems Journal 43(1): 159-178 (2004) |
2003 |
9 | EE | Xiaohui Gu,
Klara Nahrstedt,
Rong N. Chang,
Christopher Ward:
QoS-Assured Service Composition in Managed Service Overlay Networks.
ICDCS 2003: 194- |
8 | EE | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Christopher Ward,
Joel L. Wolf,
Philip S. Yu,
Tevfik Kosar,
Syed Umair Ahmed Shah:
Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM.
ISADS 2003: 157- |
2002 |
7 | EE | Christopher Ward,
Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan:
A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts.
EC-Web 2002: 363-376 |
1998 |
6 | EE | Cheong H. Choi,
Christopher Ward:
Design Considerations for Giga-Speed Laser Data Link Control Protocols.
ICCCN 1998: 910-917 |
1995 |
5 | | Christopher Ward,
Thomas M. Phillips:
Throughput Efficiency of an Enhanced Link Management Procedure.
Computer Communications 18(1): 50-51 (1995) |
4 | EE | Christopher Ward,
Cheong H. Choi,
Thomas F. Hain:
A data link control protocol for LEO satellite networks providing a reliable datagram service.
IEEE/ACM Trans. Netw. 3(1): 91-103 (1995) |
1994 |
3 | EE | Christopher Ward,
Sujata Mitra,
Thomas M. Phillips:
Throughput efficiency of an enhanced link management procedure.
Computer Communications 17(9): 626-636 (1994) |
1993 |
2 | EE | Mark Newsome,
Cherri M. Pancake,
Christopher Ward:
Visual Execution of Assembly Language Programs.
ACM Conference on Computer Science 1993: 38-43 |
1991 |
1 | EE | Christopher Ward,
Cheong H. Choi:
The LAMS-DLC ARQ Protocol.
SIGCOMM 1991: 249-257 |