2008 | ||
---|---|---|
26 | EE | Leila Zia, Yixin Diao, Daniela Rosu, Christopher Ward, Kamal Bhattacharya: Optimizing Change Request Scheduling in IT Service Management. IEEE SCC (1) 2008: 41-48 |
25 | EE | Christian Bartsch, Larisa Shwartz, Christopher Ward, Genady Grabarnik, Melissa J. Buco: Decomposition of IT service processes and alternative service identification using ontologies. NOMS 2008: 714-717 |
24 | EE | Leila Zia, Yixin Diao, Christopher Ward, Kamal Bhattacharya: Using mixed integer programming to schedule it change requests. NOMS 2008: 895-898 |
2007 | ||
23 | EE | Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Genady Grabarnik, Maheswaran Surendra, Christopher Ward, Steve Weinberger: IT Service Provider's Multi-Customer and Multi-Tenant Environments. CEC/EEE 2007: 559-566 |
22 | EE | Naga Ayachitula, Melissa J. Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Christopher Ward: IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics. DSOM 2007: 195-198 |
21 | EE | Arvind S. Mohais, Rosemarie Mohais, Christopher Ward, Christian Posthoff: Earthquake classifying neural networks trained with random dynamic neighborhood PSOs. GECCO 2007: 110-117 |
20 | EE | Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward: IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. IEEE SCC 2007: 574-581 |
19 | EE | Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Maheswaran Surendra, Christopher Ward, Steve Weinberger: Service Provider Considerations for IT Service Management. Integrated Network Management 2007: 757-760 |
18 | EE | Chakalamattam Jos Paul, Christopher Ward, David I. Seidman, John J. Ritsko: Preface. IBM Systems Journal 46(3): 373-374 (2007) |
17 | EE | John Black, Christine Draper, Tom Lococo, Fouad Matar, Christopher Ward: An integration model for organizing IT service management. IBM Systems Journal 46(3): 405-422 (2007) |
16 | EE | Christopher Ward, Vijay Aggarwal, Melissa J. Buco, Emi Olsson, Steve Weinberger: Integrated change and configuration management. IBM Systems Journal 46(3): 459-478 (2007) |
2005 | ||
15 | EE | Arvind S. Mohais, Rui Mendes, Christopher Ward, Christian Posthoff: Neighborhood Re-structuring in Particle Swarm Optimization. Australian Conference on Artificial Intelligence 2005: 776-785 |
14 | EE | Chunqiang Tang, Rong N. Chang, Christopher Ward: GoCast: Gossip-Enhanced Overlay Multicast for Fast and Dependable Group Communication. DSN 2005: 140-149 |
13 | EE | Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang: Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems. ICWS 2005: 237-245 |
12 | EE | Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang, Christopher Ward: PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics. IEEE SCC 2005: 33-40 |
11 | EE | Chunqiang Tang, Melissa J. Buco, Rong N. Chang, Sandhya Dwarkadas, Laura Z. Luan, Edward So, Christopher Ward: Low traffic overlay networks with large routing tables. SIGMETRICS 2005: 14-25 |
2004 | ||
10 | EE | Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu: Utility computing SLA management based upon business objectives. IBM Systems Journal 43(1): 159-178 (2004) |
2003 | ||
9 | EE | Xiaohui Gu, Klara Nahrstedt, Rong N. Chang, Christopher Ward: QoS-Assured Service Composition in Managed Service Overlay Networks. ICDCS 2003: 194- |
8 | EE | Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu, Tevfik Kosar, Syed Umair Ahmed Shah: Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM. ISADS 2003: 157- |
2002 | ||
7 | EE | Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan: A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts. EC-Web 2002: 363-376 |
1998 | ||
6 | EE | Cheong H. Choi, Christopher Ward: Design Considerations for Giga-Speed Laser Data Link Control Protocols. ICCCN 1998: 910-917 |
1995 | ||
5 | Christopher Ward, Thomas M. Phillips: Throughput Efficiency of an Enhanced Link Management Procedure. Computer Communications 18(1): 50-51 (1995) | |
4 | EE | Christopher Ward, Cheong H. Choi, Thomas F. Hain: A data link control protocol for LEO satellite networks providing a reliable datagram service. IEEE/ACM Trans. Netw. 3(1): 91-103 (1995) |
1994 | ||
3 | EE | Christopher Ward, Sujata Mitra, Thomas M. Phillips: Throughput efficiency of an enhanced link management procedure. Computer Communications 17(9): 626-636 (1994) |
1993 | ||
2 | EE | Mark Newsome, Cherri M. Pancake, Christopher Ward: Visual Execution of Assembly Language Programs. ACM Conference on Computer Science 1993: 38-43 |
1991 | ||
1 | EE | Christopher Ward, Cheong H. Choi: The LAMS-DLC ARQ Protocol. SIGCOMM 1991: 249-257 |