2007 |
4 | EE | John Black,
Christine Draper,
Tom Lococo,
Fouad Matar,
Christopher Ward:
An integration model for organizing IT service management.
IBM Systems Journal 46(3): 405-422 (2007) |
3 | EE | Peter Brittenham,
R. Russell Cutlip,
Christine Draper,
Brent A. Miller,
Samar Choudhary,
Marcelo Perazolo:
IT service management architecture and autonomic computing.
IBM Systems Journal 46(3): 565-582 (2007) |
2004 |
2 | EE | Christine Draper,
Randy George,
Marcello Vitaletti:
Installable Unit Deployment Descriptor for Autonomic Solution Management.
DEXA Workshops 2004: 742-746 |
1992 |
1 | | Christine Draper:
Practical Experiences of Z and SSADM.
Z User Workshop 1992: 240-251 |