| 2002 |
|---|
| 8 | EE | Karl L. Smart:
Assessing quality documents.
ACM Journal of Computer Documentation 26(3): 130-140 (2002) |
| 2001 |
|---|
| 7 | EE | Karl L. Smart,
Dave Norton:
Creating effective and enjoyable documentation: enhancing the experience of users by aligning information with strategic direction and customer insights.
SIGDOC 2001: 220 |
| 2000 |
|---|
| 6 | EE | Karl L. Smart,
Judy Cossell Rice,
Larry E. Wood:
Meeting the needs of users: toward a semiotics of the web.
SIGDOC 2000: 593-605 |
| 1998 |
|---|
| 5 | | Karl L. Smart,
Michael Thompson:
Changing the Way We Work: Fundamentals of Effective Teams.
IPCC (2) 1998: 383-390 |
| 4 | EE | Karl L. Smart,
Kristen Bell De Tienne,
Matthew E. Whitting:
Customers' Use of Documentation: The Enduring Legacy of Print.
SIGDOC 1998: 23-28 |
| 1995 |
|---|
| 3 | EE | Karl L. Smart,
Kristen Bell De Tienne,
Matthew E. Whitting:
Documentation design decisions: accounting for customer preferences.
SIGDOC 1995: 155-156 |
| 1994 |
|---|
| 2 | EE | Karl L. Smart,
Matthew E. Whitting,
Freda Husic,
Lisa Moore,
Peter Orbeton:
Traversing the divide: documentation challenges of the 90s.
SIGDOC 1994: 246-250 |
| 1 | EE | Karl L. Smart,
Matthew E. Whitting:
Reassessing the documentation paradigm: writing for print and online.
SIGDOC 1994: 6-9 |
