| |
| 1998 | ||
|---|---|---|
| 2 | EE | Karl L. Smart, Kristen Bell De Tienne, Matthew E. Whitting: Customers' Use of Documentation: The Enduring Legacy of Print. SIGDOC 1998: 23-28 |
| 1995 | ||
| 1 | EE | Karl L. Smart, Kristen Bell De Tienne, Matthew E. Whitting: Documentation design decisions: accounting for customer preferences. SIGDOC 1995: 155-156 |
| 1 | Karl L. Smart | [1] [2] |
| 2 | Matthew E. Whitting | [1] [2] |