19. SIGUCCS 1991:
Seattle,
Washington,
USA
Proceedings of the 19th Annual ACM SIGUCCS Conference on User Services, November 3-6, 1991, Seattle, Washington, USA.
ACM 1991 BibTeX
@proceedings{DBLP:conf/siguccs/1991,
title = {Proceedings of the 19th Annual ACM SIGUCCS Conference on User
Services, November 3-6, 1991, Seattle, Washington, USA},
booktitle = {SIGUCCS},
publisher = {ACM},
year = {1991},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
- Bob Fisk:
Using Excel for scientific calculations.
3-13
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- Jeb Lawson:
Retreats.
15
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- Frank W. Connolly, Patricia McGregor, Virginia E. Rezmierski:
Ethics and values issues, information technology and university responses to the mix.
21-23
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- James A. Haskett, John W. Smith, George Town, Susan F. Stager:
Practical management of computer ethics: computer center and computer science department approaches.
25-31
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- Ronald D. Bleed:
User services that leveraged strategic direction.
35-37
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- Alice L. Conniff, Thomas A. Gerace:
A "full-service" approach to computing support.
39-42
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- William P. Conniff:
Mapping user needs to information resources.
43-48
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- Joanne Costello:
Security on computer networks.
49-52
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- Joanne Costello:
Issues of censorship vs privacy on computer networks.
53-56
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- Linda Adams DeBula:
Networking and telecommunication strategies - on-line services for the campus.
57-60
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- Victoria Eisele, Laura Teich:
When you can't chain'em to the desk: secrets for getting and keeping labbies.
61-68
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- Jan Eveleth:
Internet library catalogs: the MPG as emulation negotiator.
69-71
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- Carla J. Fermann:
On-line consulting for the on-line consultant.
73-75
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- Stephen Foster, Daniel Ferrer:
Electronic mail: expanding library services beyond traditional boundaries.
77-80
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- Robert J. Fyfe:
The Chapman Residence Hall project: a microcomputer rental pilot project.
81-88
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- Susan H. Gammill:
Strategies for small schools "reaching out to the community".
89-92
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- A. Webster Grant:
"Connecting" distributed support: the UW-Madison Tech Partners Program.
93-98
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- Susan R. Harris, Susan Topol:
Downsizing newsletters at the University of Michigan.
99-103
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- John Hawkins:
The evolving support toolbox or redistributed support.
105-112
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- Susan E. Hay:
Supporting the supporters.
113-116
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- Bonnie R. Hites:
Distributed support assistants as partners.
117-122
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- Marsha M. Huber:
The use of video capture boards in academia, specifically in desktop presentation and desktop publication.
123-128
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- Thomas J. Hughes:
Raising eyebrows and salaries: an incentive program for student workers.
129-132
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- Linda Hutchinson:
Consulting: new approaches.
133-140
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- Steven K. Huth:
Providing computing services outside of the computing labs.
141-145
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- Sandra E. Jacques:
Moving mountains: transitioning from a paper to a computer based administrative system.
147-153
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- Marsha Jovanovic:
Producing a technical newsletter in a supercomputing environment - information source mixing and the production of documents and newsletter articles.
155-157
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- Diane Louise Jung:
Distributed support for LAN administration.
159-164
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- Lorna Richey Kearns:
Distributed computing support: buying and selling it wholesale.
165-169
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- Sheila Kieran-Greenbush:
Respecting diversity: designing from a feminine perspective.
171-175
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- Sheila Kieran-Greenbush:
Reaching the adult learner: adult learning and computer training.
177-182
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- Laura Kim, Jeffrey McCullough:
Novell cuisine.
183-184
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- Adelaide I. Lane:
A paradigm for user services support of distributed computing.
185-189
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- Sandra J. Li:
Training students on customer service excellence.
191-193
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- Katie M. Livingston:
Student employees: threat or menace?
195-198
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- Les Lloyd:
Student employees in academic computing: more than just baby-sitters for equipment.
199-201
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- Landy Manderson:
A cornucopia of connections: getting from here to there, for little or no money down.
203-210
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- Cecilia G. Manrique:
Bringing the world into the classroom via electronic mail.
211-218
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- Jerry Martin:
There's gold in them thar networks! or searching for treasure in all wrong places.
219-227
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- Patrick V. McGregor:
On the hot seat: preventing staff burnout by rotating consulting responsibilities.
229-234
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- Cindy Meneghin:
Pick a medium, but not just any medium.
235-238
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- Vince Merkel, Deanne Loftus:
The death of personal computing at the University of Scranton.
239-242
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- Glenda E. Moum:
Accommodating the computing access needs of persons with disabilities.
243-246
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- James A. Muir:
It's out there, somewhere..., but what's available, and how can I access it?
247-253
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- Patricia Nun:
TIPS - today's information processing skills.
255-261
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- Jeanne Marie Olexy:
Documentation in academic computing management.
263-269
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- Theresa A. Pardo, Jami L. Bult:
Reorganization for the 90's.
271-274
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- Rita Pavolka, Susan F. Stager:
Administrative workstation project: computer training for the vice president's office.
275-281
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- Leila Shahbender Pike:
"Help, come and fix it for me!".
283-286
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- Elizabeth R. Pohlhaus:
How much does it cost to run a users area?
287-293
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- Lawrence A. Pounds:
Microcomputer software distribution: valuable or valueless exercise in resource management?
295-300
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- Mark Powers:
The Miami University Cultural Diversity Awareness project.
301-302
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- Donna Raleigh:
Writing collaborative documentation over the network or it sure beats trudging to another working session in a snowstorm!
303-311
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- Donna Raleigh:
Working together: improving communications between help desk personnel and faculty.
313-316
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- Virginia E. Rezmierski:
Creation and implementation of policy for information technology use: abounding ethics and values issues.
317-324
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- Janis Rogainis:
Finding harmony in systems development and user services.
325-331
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- Sharon Roy:
Designing a campus-wide workstation environment for science and engineering instruction.
333-339
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- Beth D. Ruffo:
FACES: a faculty support program at Syracuse University. How do we assist faculty in bringing the computer into the classroom?
341-344
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- Christine Dobson Rumble:
The "human element" approach to decision making... lets try reorganization.
345-350
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- Surinder Saini, Lucianne Lavvie:
Providing user support: a response to economic restraint.
351-356
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- David Schatz:
Handicapped computing.
357-362
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- Paul J. Sitze, Yin Kean:
Centrally supporting remote printing.
363-365
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- Mark Sheddon, Wayne Schroeder:
Electronic consulting: software tools to enhance consulting at the San Diego Supercomputer Center.
367-372
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- Barbara J. Sowden:
Training and development: computing site operators at Arizona State University.
373-376
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- Karen Stallworth:
Distributed LAN administration.
377-378
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- Howard Joy Strauss:
Scantastic voyage.
379-393
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- Irwin Tillman:
Working miracles: providing Mac & PC data recovery services.
395-404
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- Christopher J. VanHaren:
DASH: a resource browser and help system.
405-406
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- Fran Versace, Christina M. Frederick:
Three steps for effective student consulting education, motivation, and promotion.
407-410
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- Matthew Wall:
Discipline-oriented vertical organization in academic computing.
411-416
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- Jenny Walter:
Providing distributed services in a small college setting or surviving as a user services generalist.
417-424
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- Derek J. Wilson, Kata McCarville:
Tearing down the walls: supporting an emerging interdependent computing environment.
425-429
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- Jane Wolff, Aron Roberts:
The Sears, Roebuck of software distribution.
431-433
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Copyright © Sat May 16 23:41:22 2009
by Michael Ley (ley@uni-trier.de)
