15. SIGUCCS 1987:
Kansas City,
Missouri,
USA
Proceedings of the 15th Annual ACM SIGUCCS Conference on User Services, Kansas City, Missouri, USA, 1987.
ACM 1987, ISBN 0-89791-241-1 BibTeX
@proceedings{DBLP:conf/siguccs/1987,
title = {Proceedings of the 15th Annual ACM SIGUCCS Conference on User
Services, Kansas City, Missouri, USA, 1987},
booktitle = {SIGUCCS},
publisher = {ACM},
year = {1987},
isbn = {0-89791-241-1},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
- Wendy A. Eisner, Mark E. Westergaard:
Supercomputing at the University of Arizona.
3-7
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- Lynn Luzzi:
Criteria and guidelines for selecting the appropriate LAN(s): what nobody tells you.
9-17
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- David K. Boesharr:
Le Menu: changing the user interface on a local area network.
19-20
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- Andrew M. Smith:
Computer conferencing systems: how do we support them?
21-25
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- Joan O'Bryan:
Electronic conferencing - issues beyond software selection.
26-27
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- Susan Jenkins Saari:
Deans' electronic mail project.
29-32
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- Sally Webster:
Social issues surrounding electronic mail.
33-37
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- Robert S. Fisk:
The care and feeding of an instructional program.
39-45
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- Diane Jung-Gribble:
Instructional development of computer workshops at Indiana University.
47-53
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- Julie A. Scott:
Training adult learners - a new face in end users.
54-55
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- Sheri L. Prupis:
The importance of a proactive approach to education at an educational/academic computer center.
57-58
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- John F. Schar, Frances M. Blake:
Providing inexpensive software for campuses.
59-65
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- Mark B. Johnson:
You cannot lead a horse to water: taking charge of microcomputer support.
67-71
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- Janice I. Bucker, Paul L. Juell:
Using an expert system to improve microcomputer consulting.
73-78
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- Charles A. Dyer:
Evolutionary changes in microcomputer services and support.
79-82
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- Richard A. Poitras:
Setting up, controlling, and maintaining multiple, non-networked, open-use microcomputer labs.
83-91
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- Landy Manderson:
A documentation system, philosophy and implementation at the UAB University Computer Center.
93-95
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- Pamela J. Purcell:
Documentation: document distribution maintenance.
97-99
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- Betsy Draper, Sandy Sprafka:
Establishing documentation standards.
101-107
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- James M. Pruett, Paul J. Setze:
Managing the user services function.
109-125
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- Phyllis Griggs:
The dark side of computer operations: implementing user policies.
127-129
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- Robin Mayne:
The role of computer-center committees.
131-135
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- Kathi Dwelle:
Providing the right computing services in times of financial crisis: a case study at the University of Wisconsin-Madison.
137-143
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- Phillip J. Heeler:
User services for the novice on the Northwest Missouri State University Electronic Campus.
145-148
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- Doris Carey, Regan F. Carey:
The concerns of new trainers.
149-153
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- David Sachs:
Effective computer education.
155-162
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- Sandy Sprafka, Betsy Draper:
Survival techniques of a conversion.
163-168
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- John Thornton:
Converting from a DEC system-10 to VAX.
169-172
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- David Stack:
All your consulting needs under one roof.
173-175
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- Elizabeth A. McAuliffe:
Consulting methods used by the text consultants at a large research laboratory.
177-181
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- Jeanne L. Lee:
After-hours assistance.
183-186
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- André Ostiguy:
MEMO: an electronic consultation machine on VM CMS.
187-189
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- Mark H. Castner, Cathy Bacon:
In-house documentation in a small college.
191-196
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- Michael B. Verderman:
Publishing requires much more than desktop publishing systems.
197-203
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- Pam Claspell, Kathy Sawyer:
Using our resources to improve publications.
205-209
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- John B. McKee:
Supporting package software documentation: options for user services groups.
211-215
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- Janet Holloway:
The evolution of a genre: the computer center newsletter.
217-224
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- Alison Hartman, J. E. Diem:
Publishing a university computing service newsletter.
225-229
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- William E. Mihalo:
Organizing a live call-in TV show about computers.
231-235
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- Richard I. Haller, George M. Koval:
Captive...a new tool.
237-245
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- Judy Cahill:
Online services: let your fingers do the walking...
247-251
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- Christine Wendt:
"I've got a quick question..." or, a dozen years of network user services.
253-254
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- Beth Satter:
What I didn't learn in the classroom.
255-257
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- Jeb Lawson:
Personal and professional growth in a user services career.
259-260
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- Lynn R. Heinrichs:
Meeting user needs through in-service student projects.
261-265
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- Blair C. Brenner:
A successful support model for student consultants at Rutgers University.
267-274
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- Anne Webster, Donna Tatro, Cindy Sanford, Linda Downing, Lisa Covi:
Micro labs and laser printing: scenarios and solutions.
275
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- Lauri Loebel:
Software support: preempting the quick question.
277-280
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- Kathy Hunter:
Which way to go?
281-284
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- Allan Haverkamp:
Micros and minis - conflict resolution.
285
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- James Calhoun:
Support services for a heterogeneous environment.
287-291
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- Neil A. Trilling:
Faculty computer literacy at the University of Wisconsin-Milwaukee.
293-295
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- J. E. Diem, Allison Hartman, Kirsty D. Nunez:
Establishing a faculty computing resource library.
297-302
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- David Oliver, David Bainum:
Equipment maintenance as a user service.
303
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- Les Lloyd:
Starting and supporting a software library.
305-308
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- Lisa Hines:
The special training needs of the first-time microcomputer user.
309-317
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- Kenneth E. Gadomski:
Designing an effective Macintosh training program.
319-323
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- Jerry Martin:
You have to run faster just to stay in the same place.
325-328
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- Nancy J. Bauer:
The student consultant...supporting the microcomputer labs.
329-333
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- Don M. Wee:
On the care and feeding of superusers.
335-342
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- Ben Guild, John Sheward:
Administrative microcomputer support from an academic center?
343-346
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- Jon Rickman, Don Haynes, Sean Sheil, Gaby Jewell:
Campus MIS and OA services for students and faculty.
347-352
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- Alan Albertus:
User's groups - a source of information.
353
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- Al Stutz:
Process for selecting microcomputer-based statistical software.
355-360
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- David K. Boeshaar, Keith E. Gatling:
A hard disk organization scheme for delivering CAI on a novell based PC/MS DOS local area network.
361
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- Kathie France:
Microcomputer software management: a user-oriented approach.
363-366
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- Kevin Lacoble:
Designing user services on a PC LAN.
367-376
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- Mark B. Johnson:
Managing on oft overlooked resource: student employees.
377-382
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- Agnes A. Hoey, Keith E. Gatling:
Presenting a united front.
383-389
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- Agnes A. Hoey:
Cross-training of student consultants.
391-395
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- Susan Hazard, David Solomon:
Student internship program: capitalizing on our natural resources.
397-403
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- Glenda Schester Moum:
What to do when the help desk needs help].
405-406
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- Gail S. Peters, Frances M. Blake:
Adapting courses to meet faculty, staff, and student needs.
407-411
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- Jerry Martin:
Providing learning alternatives.
413-415
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- Bill Brown, Marilyn Everlingham:
Distributed training: the MSU computer laboratory departmental trainer program.
417-423
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- Nigel Gardner:
Integrating computers into the university curriculum: the experience of the UK computers.
425-431
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- Sally Webster:
Twenty years of electronic publishing at Syracuse University: from Rube Goldberg to the real thing.
433-442
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- J. E. Diem, Allison Hartman:
University innovations in desktop publishing.
443-447
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- John Major:
I lift the lamp beside the golden door].
449-452
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- Sheri L. Prupis, Judith Gerber:
Partnership in technology.
453-459
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- Bob Stoller:
Strategies for leveraging user services resources.
461-464
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- Wayne Walters:
Implementing a campus-wide computer-based curriculum.
465-468
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- Janet Sedgley:
Training: a view from the new kid on the block.
469-475
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- Philip S. Samson:
Communications software in university computing services.
477-483
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- Geoffry S. Howard:
An agenda for research in end user computing.
485-491
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- Richard Gordon:
What are those students really doing?
493-500
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Copyright © Sat May 16 23:41:21 2009
by Michael Ley (ley@uni-trier.de)
