4. EGOV 2005: Copenhagen, Denmark

• Hans Jochen Scholl:
  Organizational Transformation Through E-Government: Myth or Reality? 1-11
  Electronic Edition (link) BibTeX
• Victor Bekkers:
  The Governance of Back Office Integration in E-Government: Some Dutch Experiences. 12-25
  Electronic Edition (link) BibTeX
• Rahul De':
  E-Government Systems in Developing Countries: Stakeholders and Conflict. 26-37
  Electronic Edition (link) BibTeX
• Tae-Hyun Kim, Kwang Hyuk Im, Sang-Chan Park:
  Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government. 38-48
  Electronic Edition (link) BibTeX
• Jeffrey Gortmaker, Marijn Janssen, René W. Wagenaar:
  Accountability of Electronic Cross-Agency Service-Delivery Processes. 49-56
  Electronic Edition (link) BibTeX
• Bettina Larsen, Michael E. Milakovich:
  Citizen Relationship Management and E-Government. 57-68
  Electronic Edition (link) BibTeX
• Åke Grönlund:
  DSS in a Local Government Context - How to Support Decisions Nobody Wants to Make? 69-80
  Electronic Edition (link) BibTeX
• Soon Ae Chun, Edwin Portscher, James Geller:
  Monitoring and Updating Regulations and Policies for Government Services. 81-92
  Electronic Edition (link) BibTeX
• Georg Aichholzer:
  Service Take-Up and Impacts of E-Government in Austria. 93-104
  Electronic Edition (link) BibTeX
• Adrianos Evangelidis:
  Evaluation of a Risk-Modelling Tool at the Business Case of eService Projects - Results from a Workshop in the UK. 105-112
  Electronic Edition (link) BibTeX
• Seongcheol Kim, Keunhee Cho:
  Achieving Administrative Transparency Through Information Systems: A Case Study in the Seoul Metropolitan Government. 113-123
  Electronic Edition (link) BibTeX
• Jan Pries-Heje:
  eGovernment and Structural Reform on Bornholm: A Case Study. 124-136
  Electronic Edition (link) BibTeX
• Lucy Dadayan, Enrico Ferro:
  When Technology Meets the Mind: A Comparative Study of the Technology Acceptance Model. 137-144
  Electronic Edition (link) BibTeX
• Mohammad Shakil Akther, Takshi Onishi, Tetsuo Kidokoro:
  E-Government Practice: What One Country Could Learn from Other. 145-150
  Electronic Edition (link) BibTeX
• Chien-Chih Yu, Hsing-I Wang:
  Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach. 151-162
  Electronic Edition (link) BibTeX
• Luis Guijarro:
  Policy and Practice in Standards Selection for E-Government Interoperability Frameworks. 163-173
  Electronic Edition (link) BibTeX
• Rolando Quintero, Miguel Torres, Marco Moreno, Giovanni Guzmán:
  SIGES-PERE: A Collaborative GIS for Radiological Disaster Management. 174-185
  Electronic Edition (link) BibTeX
• Olivier Glassey, Thomas F. Gordon:
  Feasibility Study for a Legal Knowledge System in the County of Herford. 186-197
  Electronic Edition (link) BibTeX
• Ana Cristina Bicharra Garcia, Cristiano Maciel, Fernando Bicharra Pinto:
  A Quality Inspection Method to Evaluate E-Government Sites. 198-209
  Electronic Edition (link) BibTeX
• Christine Leitner, Matthias Kreuzeder:
  Organisational Changes, Skills and the Role of Leadership Required by eGovernment. 210-217
  Electronic Edition (link) BibTeX
• Francesco Bolici:
  PA's Boundaries and the Organizational Knowledge Processes. 218-225
  Electronic Edition (link) BibTeX
• Vassilios Peristeras, Konstantinos A. Tarabanis:
  Providing Pan-European E-Government Services with the Use of Semantic Web Services Technologies: A Generic Process Model. 226-236
  Electronic Edition (link) BibTeX
• Luis Álvarez Sabucedo, Luis E. Anido-Rifón:
  A Proposal for a Semantic-Driven eGovernment Service Architecture. 237-248
  Electronic Edition (link) BibTeX
• Tânia C. D'Agostini Bueno, Hugo Cesar Hoeschl, Andre Bortolon, Eduardo da Silva Mattos, Cristina Souza Santos:
  Knowledge Engineering Suite: A Tool to Create Ontologies for Automatic Knowledge Representation in Knowledge-Based Systems. 249-260
  Electronic Edition (link) BibTeX
• Giovanni Maria Sacco:
  Guided Interactive Information Access for E-Citizens. 261-268
  Electronic Edition (link) BibTeX
• Willem Pieterson, Wolfgang Ebbers, Jan van Dijk:
  The Opportunities and Barriers of User Profiling in the Public Sector. 269-280
  Electronic Edition (link) BibTeX
• Fabio Grandi, Federica Mandreoli, Riccardo Martoglia, Enrico Ronchetti, Maria Rita Scalas, Paolo Tiberio:
  Personalized Access to Multi-version Norm Texts in an eGovernment Scenario. 281-290
  Electronic Edition (link) BibTeX
• Franco Arcieri, Andrea Dimitri, Fabio Fioravanti, Enrico Nardelli, Katia Pallucca, Alberto Postiglione, Maurizio Talamo:
  An Infrastructural Approach to Secure Interoperability of Electronic IDs: The Bridging Backbone. 291-299
  Electronic Edition (link) BibTeX
• Craig Burton, Shanika Karunasekera, Aaron Harwood, Duana Stanley, Ioanna Ioannou:
  A Distributed Network Architecture for Robust Internet Voting Systems. 300-308
  Electronic Edition (link) BibTeX
• Ricardo André Costa, Mário Jorge Leitão, Isidro Vila Verde:
  Electronic Voting: An All-Purpose Platform. 309-316
  Electronic Edition (link) BibTeX