International Journal of Services Technology and Management (IJSTM), Volume 4

Volume 4, Number 1, 2003

• Chyan Yang, Rebecca H. M. Yen, Chih-Sung Lai:
  An analysis of the development strategy of the telecommunications industry in Taiwan. 1-13
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• Vincent W. S. Yeung, Robert W. Armstrong:
  A key to TQM benefits: manager involvement in customer processes. 14-29
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• Michael J. Dotson, Terry M. Chambers, Dinesh S. Dave:
  Supply chain management: perceptions of upper level and production managers. 30-41
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• Garry Homer, Diana Thompson:
  The contribution of internet technology in achieving lean management within British automotive supply chains. 42-52
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• Jeff Mukadi Ngoy:
  Is international e-commerce an HIV tax issue? 53-65
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• Ruey-Shun Chen, Hsien-Chih Wang, Chieh-Min Wang:
  A web-based data extraction system for supply chain management-using SAP R/3. 66-78
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• Domenico Campisi, Agostino La Bella, Massimo Gastaldi:
  Technological change and network development: challenges and perspectives in mobility and communication. 79-101
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Volume 4, Number 2, 2003

• Vimal Kumar, P. K. Jain:
  Commercialisation of new technologies in India: an empirical study of the perspectives of financial institutions. 103-130
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• D. K. Banwet, Kirankumar Momaya, Himanshu Kumar Shee:
  Competitiveness through technology management: an empirical study of the Indian software industry. 131-155
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• Kit Fai Pun, R. C. M. Yam, H. Sun, K. Y. Leung:
  A concurrent engineering approach for business collaboration: a case in the toy industry. 156-173
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• Terrill R. Keasler:
  The Compounding Period and Payment Completion Table as a guide for learning multiple step time line problems. 174-180
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• Ana Mejias-Sacaluga, J. Carlos Prado-Prado:
  Implementing buyer-supplier partnerships in retailing channels through continuous improvement. 181-193
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• Charles A. Shoniregun:
  Are existing internet security measures guaranteed to protect user identity in the financial services industry? 194-216
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Volume 4, Number 3, 2003

• Giorgio Gottardi, Matteo Di Biagi:
  Uncertainty, specificity and electronic markets' prospects. 217-233
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• Ashok Jain, V. P. Kharbanda:
  Strengthening science and technology capacities for indigenisation of technology: the Indian experience. 234-254
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• Kai-chiu Ho, Patrick Chi-leung Hui, Xiao-ming Tao, Philip Kwok-wing Yeung:
  Measuring the technological development of the textiles and clothing industry in Hong Kong. 255-286
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• Cheng-Yuan Ku, Shi-Ming Huang, David C. Yen:
  A field study to implement data warehouse technology for the banking industry in Taiwan. 287-301
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• Emily Yun Zeng, David C. Yen, Hsin-Ginn Hwang, Shi-Ming Huang:
  Mobile commerce: the convergence of e-commerce and wireless technology. 302-322
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Volume 4, Number 4/5/6, 2003

• Pao-Long Chang, Chen-Fu Chien:
  Managing technologies to enhance and enrich services in high-tech industry. 323-330
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• Yongjiang Shi, Mike Gregory:
  From original equipment manufacturers to total solution providers: emergence of a global manufacturing virtual network in the electronics industry. 331-346
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• Tai-Lin Chen, Chiunsin Lin, Pao-Long Chang:
  An agent-based framework for information exchange in semiconductor supply chains. 347-364
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• Cheng-Yung Peng, Chen-Fu Chien:
  Data value development to enhance competitive advantage: a retrospective study of EDA systems for semiconductor fabrication. 365-383
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• Jianxin Jiao, Alan Chee Guan Lee, Kee Min Chin, Chia Shian Chang, Qinhai Ma:
  BPR-based information systems planning for e-logistics: a case study. 384-407
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• Russ M. Dabbas, Bruce Huling, Hung-Nan Chen:
  Factory shutdown: a managerial approach. 408-423
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• Jiang-Liang Hou, Amy J. C. Trappey, Charles V. Trappey:
  Enabling centralised enterprise knowledge management services for the technology value chain. 424-441
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• Qingyu Zhang, Mei Cao:
  Human-machine web interface design for electronic commerce: a review of design perspectives, objectives, dimensions, and techniques. 442-463
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• Chien-Lung Chan, Che-Lun Chen:
  Usage pattern of web-based system for mobile phone purchasing. 459-462
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• Rong Chen, Feng He:
  Using brand knowledge to understand consumers' intention to adopt an online retailer. 464-479
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• Pei-Luen Patrick Rau, Sheau-Farn Max Liang:
  A study of the cultural effects of designing a user interface for a web-based service. 480-493
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• Narcyz Roztocki:
  The integrated activity-based costing and economic value-added system for the service sector. 494-506
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• Suzanne C. Holmes, Renee H. Miller:
  The strategic role of e-commerce in the supply chain of the healthcare industry. 507-517
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• Willem Selen:
  A collaborative commerce framework for the real estate industry. 518-531
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• J. Phillip Scott, Tracy D. Rishel, Alan J. Stenger:
  Managing information in the supply chain to enhance customer service and build relationships. 532-548
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• Xueli Huang:
  Research on Australian e-tailers: strategic issues, success factors, and challenges. 563-573
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