| 2002 |
| 4 | EE | Jane Chang,
David C. Yen,
Dale Young,
Cheng-Yuan Ku:
Critical issues in CRM adoption and implementation.
IJSTM 3(3): 311-324 (2002) |
| 2000 |
| 3 | EE | Dale Young,
John Benamati:
Differences in Public Web Sites: The Current State of Large U. S. Firms.
J. Electron. Commerce Res. 1(3): 94-105 (2000) |
| 1999 |
| 2 | EE | Dale Young,
Houston H. Carr,
R. Kelly Rainer Jr.:
Strategic Implications of Electronic Linkages.
IS Management 16(1): 32-39 (1999) |
| 1990 |
| 1 | EE | Hugh J. Watson,
Dale Young,
Shaila Miranda,
Barry Robichaux,
Ron Seerley:
Requisite Skills for New MIS Hires.
DATA BASE 21(1): 20-29 (1990) |