| 2008 |
|---|
| 7 | EE | Ashwin Lall,
Anca Sailer,
Mark Brodie:
A Graphical Approach to Providing Infrastructure Recommendations for IT.
IEEE SCC (2) 2008: 161-168 |
| 6 | EE | Anca Sailer,
Xing Wei,
Ruchi Mahindru:
Enhanced Maintenance Services with Automatic Structuring of IT Problem Ticket Data.
IEEE SCC (2) 2008: 621-624 |
| 5 | EE | Ashwin Lall,
Anca Sailer,
Mark Brodie:
SPIRIT: Service for providing infrastructure recommendations for IT.
NOMS 2008: 875-878 |
| 2007 |
|---|
| 4 | EE | Xing Wei,
Anca Sailer,
Ruchi Mahindru,
Gautam Kar:
Automatic Structuring of IT Problem Ticket Data for Enhanced Problem Resolution.
Integrated Network Management 2007: 852-855 |
| 3 | EE | Steve Mastrianni,
David F. Bantz,
Kirk A. Beaty,
Tom Chefalas,
Srikant Jalan,
Gautam Kar,
Andrzej Kochut,
Dongjun Lan,
Larry O'Connell,
Anca Sailer,
Gang Wang,
Qingbo Wang,
Dennis G. Shea:
IT Autopilot: A flexible IT service management and delivery platform for small and medium business.
IBM Systems Journal 46(3): 609-624 (2007) |
| 2005 |
|---|
| 2 | EE | Karen Appleby,
J. Faik,
Gautam Kar,
Anca Sailer,
Manoj K. Agarwal,
Anindya Neogi:
Threshold management for problem determination in transaction based e-commerce systems.
Integrated Network Management 2005: 733-746 |
| 2004 |
|---|
| 1 | EE | Manoj K. Agarwal,
Karen Appleby,
Manish Gupta,
Gautam Kar,
Anindya Neogi,
Anca Sailer:
Problem Determination Using Dependency Graphs and Run-Time Behavior Models.
DSOM 2004: 171-182 |
