| |
| 2001 | ||
|---|---|---|
| 3 | EE | Jerilyn Prescott, Tom Kilty, Gary Franklin, Andrew Cleary, Tony D. Lovgren, Angie Mai: Evolution of three help desks. SIGUCCS 2001: 135-141 |
| 2 | EE | Carol Currie Sobczak, Jerilyn Prescott, Karen J. McRitchie: Bridging the service gap with student employees: curse or blessing? SIGUCCS 2001: 186-189 |
| 1999 | ||
| 1 | EE | Jerilyn Prescott, Matt Crichton: Usability Testing: A Quick, Cheap, and Effective Method. SIGUCCS 1999: 176-179 |
| 1 | Andrew Cleary | [3] |
| 2 | Matt Crichton | [1] |
| 3 | Gary Franklin | [3] |
| 4 | Tom Kilty | [3] |
| 5 | Tony D. Lovgren | [3] |
| 6 | Angie Mai | [3] |
| 7 | Karen J. McRitchie | [2] |
| 8 | Carol Currie Sobczak | [2] |