2008 |
7 | EE | Emili Balaguer,
Alberto Palomares,
Emilio Soria-Olivas,
José David Martín-Guerrero:
Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks.
Expert Syst. Appl. 34(1): 665-672 (2008) |
6 | EE | Antonio Soriano-Asensi,
José David Martín-Guerrero,
Emilio Soria-Olivas,
Alberto Palomares,
José Rafael Magdalena Benedito,
Antonio J. Serrano-López:
Web mining based on Growing Hierarchical Self-Organizing Maps: Analysis of a real citizen web portal.
Expert Syst. Appl. 34(4): 2988-2994 (2008) |
2007 |
5 | EE | José David Martín-Guerrero,
Paulo J. G. Lisboa,
Emilio Soria-Olivas,
Alberto Palomares,
Emili Balaguer:
An approach based on the Adaptive Resonance Theory for analysing the viability of recommender systems in a citizen Web portal.
Expert Syst. Appl. 33(3): 743-753 (2007) |
2006 |
4 | | Juan Ángel García-Pardo,
Stella Heras Barberá,
Rafael Ramos-Garijo,
Alberto Palomares,
Vicente Julián,
Miguel Rebollo,
Vicente J. Botti:
CBR-TM: A New Case-Based Reasoning System for Help-Desk Environments.
ECAI 2006: 833-834 |
3 | EE | Stella Heras Barberá,
Juan Ángel García-Pardo,
Rafael Ramos-Garijo,
Alberto Palomares,
Vicente Julián,
Miguel Rebollo,
Vicente J. Botti:
CBR Model for the Intelligent Management of Customer Support Centers.
IDEAL 2006: 663-670 |
2 | EE | José David Martín-Guerrero,
Alberto Palomares,
Emili Balaguer-Ballester,
Emilio Soria-Olivas,
Juan Gómez-Sanchís,
Antonio Soriano-Asensi:
Studying the feasibility of a recommender in a citizen web portal based on user modeling and clustering algorithms.
Expert Syst. Appl. 30(2): 299-312 (2006) |
2004 |
1 | EE | José David Martín-Guerrero,
Emili Balaguer-Ballester,
Gustavo Camps-Valls,
Alberto Palomares,
Antonio J. Serrano-López,
Juan Gómez-Sanchís,
Emilio Soria-Olivas:
Machine Learning Methods for One-Session Ahead Prediction of Accesses to Page Categories.
AH 2004: 421-424 |