2006 | ||
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2 | Juan Ángel García-Pardo, Stella Heras Barberá, Rafael Ramos-Garijo, Alberto Palomares, Vicente Julián, Miguel Rebollo, Vicente J. Botti: CBR-TM: A New Case-Based Reasoning System for Help-Desk Environments. ECAI 2006: 833-834 | |
1 | EE | Stella Heras Barberá, Juan Ángel García-Pardo, Rafael Ramos-Garijo, Alberto Palomares, Vicente Julián, Miguel Rebollo, Vicente J. Botti: CBR Model for the Intelligent Management of Customer Support Centers. IDEAL 2006: 663-670 |
1 | Vicente J. Botti | [1] [2] |
2 | Juan Ángel García-Pardo | [1] [2] |
3 | Vicente Julián | [1] [2] |
4 | Alberto Palomares | [1] [2] |
5 | Rafael Ramos-Garijo | [1] [2] |
6 | Miguel Rebollo | [1] [2] |