Mike Rabe
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2005
1
EE
Jeni McIntosh-Elkins
, Mike Rabe: THE fish! philosophy®: customer service from the fishbow.
SIGUCCS 2005
: 218-223
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Jeni McIntosh-Elkins
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
