| |
| 2004 | ||
|---|---|---|
| 3 | EE | Ellen Yu Borkowski, Jay Elvove, Christopher Higgins, Sonja Kueppers: Voluntary centralization of user support in a de-centralized organization. SIGUCCS 2004: 327-331 |
| 2000 | ||
| 2 | Gina M. Jones, Sonja Kueppers: Developing Partnerships to Combat the "Digital Divide". SIGUCCS 2000: 133-135 | |
| 1999 | ||
| 1 | EE | Sonja Kueppers, Michael Schilingno: Getting Our Act Together: Human and Technological Factors in Establishing an Online Knowledge Base. SIGUCCS 1999: 135-149 |
| 1 | Ellen Yu Borkowski | [3] |
| 2 | Jay Elvove | [3] |
| 3 | Christopher Higgins | [3] |
| 4 | Gina M. Jones | [2] |
| 5 | Michael Schilingno | [1] |