| 2007 |
|---|
| 3 | EE | Peter Brittenham,
R. Russell Cutlip,
Christine Draper,
Brent A. Miller,
Samar Choudhary,
Marcelo Perazolo:
IT service management architecture and autonomic computing.
IBM Systems Journal 46(3): 565-582 (2007) |
| 2 | EE | Mark W. Johnson,
Andrew Hately,
Brent A. Miller,
Robert Orr:
Evolving standards for IT service management.
IBM Systems Journal 46(3): 583-598 (2007) |
| 2004 |
|---|
| 1 | EE | Alan G. Ganek,
Cristiane P. Hilkner,
John W. Sweitzer,
Brent A. Miller,
Joseph L. Hellerstein:
The Response to IT Complexity: Autonomic Computing.
NCA 2004: 151-157 |
