| |
| 2001 | ||
|---|---|---|
| 2 | EE | John M. Borton: The changing face of software support: the impact of the Internet on customer support and support personnel. SIGCPR 2001: 157-161 |
| 1993 | ||
| 1 | John M. Borton, James C. Brancheau: Does an Effective Information Technology Implementation Process Guarantee Success? Diffusion, Transfer and Implementation of Information Technology 1993: 159-178 | |
| 1 | James C. Brancheau | [1] |