Clive Bright, Ann Innman, Rob Stammers:
Human Factors in Expert System Design: Can Lessons in the Promotion of Methods be Learned from Commercial DP?
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A. Brooks, P. Vezza:
Inductive Analysis Applied to the Evaluation of a CAL Tutorial.
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Kathleen Foley Curley:
Computer Technology and Knowledge Workers: A Pilot Study of Job Impact.
171-182 BibTeX