Information Systems Management, Volume 21

Volume 21, Number 1, 2004

• Dawna Travis Dewire:
  From the Editor. 5-7
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• Harold Halbleib:
  Requirements Management. 8-14
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• Ledis Chirinos, Francisca Losavio, Alfredo Matteo:
  Identifying Quality-Based Requirements. 15-26
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• Francisca Losavio, Ledis Chirinos, Alfredo Matteo, Nicole Lévy, Amar Ramdane-Cherif:
  Designing Quality Architecture: Incorporating ISO Standards into the Unified Process. 27-44
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• Dirk Vriens, Jan Achterbergh:
  Planning Local E-Government. 45-57
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• Janice C. Sipior, Burke T. Ward, Nicholas M. Rongione:
  Ethics of Collecting and Using Consumer Internet Data. 58-66
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• Joanna DeFranco-Tommarello, Fadi P. Deek:
  Collaborative Problem Solving and Groupware for Software Development. 67-80
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• Wen C. Pai:
  Hierarchical Analysis for Discovering Knowledge in Large Databases. 81-88
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• Carol A. Hacker:
  New Employee Orientation: Make it Pay Dividends for Years to Come. 89-92
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• Stewart L. Stokes:
  Taking Charge. 93-97
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Volume 21, Number 2, 2004

• Dear Readers:
  From the Editor. 5-8
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• Charles T. Carroll:
  Structured Project Requests for Control, Analysis, and Training. 9-15
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• Jerome Kanter, John J. Walsh:
  Toward More Successful Project Management. 16-21
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• Raju Kocharekar:
  An it Architecture for Nimble Organizations: Managing Access from Cyberspace. 22-30
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• Robert Levine:
  Risk Management Systems: Understanding the Need. 31-37
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• Theodore Grossman, James Walsh:
  Avoiding the Pitfalls of Erp System Implementation. 38-42
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• Mirza B. Murtaza, Jaymeen R. Shah:
  Managing Information for Effective Business Partner Relationships. 43-52
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• Mark N. Frolick, Lei-da Chen:
  Assessing M-Commerce Opportunities. 53-61
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• Amir M. Hormozi, Stacy Giles:
  Data Mining: A Competitive Weapon for Banking and Retail Industries. 62-71
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• John P. Murray:
  Judging it Department Performance. 72-77
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• Antonio de Amescua Seco, José García, Manuel Velasco, Paloma Martínez, Belén Ruíz, Juan Lloréns, Luis García, Jose Antonio Calvo-Manzano, Tomás San Feliu Gilabert:
  A Software Project Management Framework. 78-85
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• Stewart L. Stokes:
  The Must-Have Competency. 86-90
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• Stewart L. Stokes:
  Emotional Intelligence. 91-96
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Volume 21, Number 3, 2004

• Carol V. Brown:
  From the Editor. 5-6
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• Leslie P. Willcocks, John Hindle, David F. Feeny, Mary Lacity:
  It and Business Process Outsourcing: The Knowledge Potential. 7-15
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• Madhu T. Rao:
  Key Issues for Global it Sourcing: Country and Individual Factors. 16-21
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• Ralph Kliem:
  Managing the Risks of Offshore it Development Projects. 22-27
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• Sergiy Zatolyuk, Bridget Allgood:
  Evaluating a Country For Offshore Outsourcing: Software Development Providers in the Ukraine. 28-33
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• K. G. K. Nair, P. N. Prasad:
  Offshore Outsourcing: A Swot Analysis of a State in India. 34-40
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• Lowell Lindstrom, Ron Jeffries:
  Extreme Programming and Agile Software Development Methodologies. 41-52
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• Leslie J. Waguespack Jr., William T. Schiano:
  Component-Based is Architecture. 53-60
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• John van den Hoven:
  Data Architecture Standards for the Effective Enterprise. 61-64
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• Fritz H. Grupe, Sid Gesh, Simon Jooste:
  Software Sales by it Departments: Managing the Opportunities and Issues. 65-69
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• Virginia Cerullo, Michael J. Cerullo:
  Business Continuity Planning: A Comprehensive Approach. 70-78
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• Heikki Topi:
  Supporting Telework: Obstacles and Solutions. 79-85
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• Stuart Robbins:
  Some Thoughts on our Globalized Workforce. 86-87
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• Paul Gray:
  From Leo to it Value and Security. 88-91
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Volume 21, Number 4, 2004

• Carol V. Brown:
  From the Editor. 5-6
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• Ryan Peterson:
  Crafting Information Technology Governance. 7-22
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• N. Dean Meyer:
  Systemic is Governance: An Introduction. 23-34
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• Kenneth G. Rau:
  Effective Governance of It: Design Objectives, Roles, and Relationships. 35-42
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• Naomi Karten:
  With Service Level Agreements, Less is More. 43-44
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• Gerard M. Hill:
  Evolving the Project Management Office: A Competency Continuum. 45-51
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• Merete Hvalshagen:
  Transforming the it Organization for the State of Virginia. 52-61
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• Richard M. Kesner:
  Building Consortia-Based it Solutions: A Decision Support Architecture for Agencies in Multiple State Governments. 62-71
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• Laura L. Pfannenstein, Ray J. Tsai:
  Offshore Outsourcing: Current and Future Effects on American it Industry. 72-80
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• Stuart Robbins:
  Is Governance. 81-82
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• William R. King:
  Outsourcing and the Future of It. 83-84
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