| |
| 2005 | ||
|---|---|---|
| 3 | EE | Mohamed Khalifa, Ning Shen: Effects of Electronic Customer Relationship Management on Customer Satisfaction: A Temporal Model. HICSS 2005 |
| 2004 | ||
| 2 | Mohamed Khalifa, Ning Shen: System Design Effects on Social Presence and Telepresence in Virtual Communities. ICIS 2004: 547-558 | |
| 2003 | ||
| 1 | Wei Dai, Ning Shen, Paul Hawking: A Knowledge Driven Approach in Leveraging Web Services Delivery. IRI 2003: 385-392 | |
| 1 | Wei Dai | [1] |
| 2 | Paul Hawking | [1] |
| 3 | Mohamed Khalifa | [2] [3] |