2008 | ||
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5 | EE | Thomas Setzer: Handling Multiple Bottlenecks, Service Differentiation, and Demand Uncertainty in Media on Demand Infrastructures. CEC/EEE 2008: 255-260 |
4 | EE | Thomas Setzer, Kamal Bhattacharya, Heiko Ludwig: Decision support for service transition management Enforce change scheduling by performing change risk and business impact analysis. NOMS 2008: 200-207 |
2007 | ||
3 | EE | Heiko Ludwig, Kamal Bhattacharya, Thomas Setzer: A Layered Service Process Model for Managing Variation and Change in Service Provider Operations. WISE 2007: 484-492 |
2 | EE | Martin Bichler, Thomas Setzer: Admission control for media on demand services. Service Oriented Computing and Applications 1(1): 65-73 (2007) |
2005 | ||
1 | Thomas Setzer, Martin Bichler: Ertragsmanagementmodelle in serviceorientierten IT-Landschaften. GI Jahrestagung (2) 2005: 617-621 |
1 | Kamal Bhattacharya | [3] [4] |
2 | Martin Bichler | [1] [2] |
3 | Heiko Ludwig | [3] [4] |