2007 |
17 | EE | Geke van Dijk,
Shailey Minocha,
Angus Laing:
Consumers, channels and communication: Online and offline communication in service consumption.
Interacting with Computers 19(1): 7-19 (2007) |
2006 |
16 | EE | Shailey Minocha,
Marian Petre,
Ekaterini Tzanidou,
Geke van Dijk,
Dave Roberts,
Nick Gassman,
Nicola Millard,
Barry Day,
David Travis:
Evaluating e-commerce environments: approaches to cross-disciplinary investigation.
CHI Extended Abstracts 2006: 1121-1126 |
15 | EE | Geke van Dijk,
Shailey Minocha,
Angus Laing:
Multi-channel consumer behavior: online and offline travel preparations.
CHI Extended Abstracts 2006: 1457-1462 |
14 | EE | Marian Petre,
Shailey Minocha,
Dave Roberts:
Usability beyond the website: an empirically-grounded e-commerce evaluation instrument for the total customer experience.
Behaviour & IT 25(2): 189-203 (2006) |
2005 |
13 | EE | Ekaterini Tzanidou,
Marian Petre,
Shailey Minocha,
Andrew Grayson:
Combining Eye Tracking and Conventional Techniques for Indications of User-Adaptability.
INTERACT 2005: 753-766 |
2004 |
12 | EE | Andy Smith,
Lynne Dunckley,
Tim French,
Shailey Minocha,
Yu Chang:
A process model for developing usable cross-cultural websites.
Interacting with Computers 16(1): 63-91 (2004) |
2003 |
11 | | Shailey Minocha,
Lisa Dawson,
Ann Blandford,
Dave Roberts:
The Customer's Perspective Sociological Accounts of E-Commerce Encounters.
ICWI 2003: 69-76 |
10 | | Shailey Minocha,
Lisa Dawson:
Exploring the Total Customer Experience (TCE): Usability Evaluations of (B2C) E-Commerce Environments.
INTERACT 2003 |
9 | | Shailey Minocha,
Nicola Millard,
Lisa Dawson:
Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments.
INTERACT 2003 |
8 | | Pat Hall,
Chris Lawson,
Shailey Minocha:
Design Patterns as a Guide to the Cultural Localisation of Software.
IWIPS 2003: 79-88 |
1999 |
7 | EE | Alistair G. Sutcliffe,
Shailey Minocha:
Linking Business Modelling to Socio-technical System Design.
CAiSE 1999: 73-87 |
6 | EE | Alistair G. Sutcliffe,
Julia Rose Galliers,
Shailey Minocha:
Human Errors and System Requirements.
RE 1999: 23- |
5 | EE | Julia Rose Galliers,
Alistair G. Sutcliffe,
Shailey Minocha:
An impact analysis method for safety-critical user interface design.
ACM Trans. Comput.-Hum. Interact. 6(4): 341-369 (1999) |
4 | | Neil A. M. Maiden,
Shailey Minocha,
Alistair G. Sutcliffe,
Darrel Manuel,
Michele Ryan:
A co-operative scenario based approach to acquisition and validation of system requirements: How exceptions can help!
Interacting with Computers 11(6): 645-664 (1999) |
1998 |
3 | EE | Neil A. M. Maiden,
Shailey Minocha,
K. Manning,
Michele Ryan:
CREWS-SAVRE: Systematic Scenario Generation and Use.
ICRE 1998: 148-155 |
2 | EE | Alistair G. Sutcliffe,
Neil A. M. Maiden,
Shailey Minocha,
Darrel Manuel:
Supporting Scenario-Based Requirements Engineering.
IEEE Trans. Software Eng. 24(12): 1072-1088 (1998) |
1997 |
1 | | Stefan Stille,
Shailey Minocha,
Rolf Ernst:
An Adaptive Window Management System.
INTERACT 1997: 67-68 |