| |
| 1997 | ||
|---|---|---|
| 3 | EE | Brian M. Johnston, John R. Supra Jr.: Focusing the academic computing help desk on the needs of customers. SIGUCCS 1997: 147-152 |
| 2 | EE | John R. Supra Jr., Brian M. Johnston: Toward an integrated approach to information services support. SIGUCCS 1997: 295-302 |
| 1994 | ||
| 1 | EE | Brian M. Johnston, Brian Bourgon: Students serving students: an effective lab management model. SIGUCCS 1994: 309-312 |
| 1 | Brian Bourgon | [1] |
| 2 | John R. Supra Jr. | [2] [3] |