Lester W. Johnson

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2005

1 EE R. Susan Ellis, Lester W. Johnson, Siegfried P. Gudergan: The relationship between non-queue, pre-process waiting time and service satisfaction. IJSTM 6(1): 91-100 (2005)

2005
1	EE	R. Susan Ellis, Lester W. Johnson, Siegfried P. Gudergan: The relationship between non-queue, pre-process waiting time and service satisfaction. IJSTM 6(1): 91-100 (2005)

Coauthor Index

1 R. Susan Ellis [1]

2 Siegfried P. Gudergan [1]