| |
| 2008 | ||
|---|---|---|
| 1 | EE | Béatrix Barafort, David Jezek, Timo Mäkinen, Svatopluk Stolfa, Timo Varkoi, Ivo Vondrák: Modeling and Assessment in IT Service Process Improvement. EuroSPI 2008: 117-128 |
| 1 | Béatrix Barafort | [1] |
| 2 | Timo Mäkinen | [1] |
| 3 | Svatopluk Stolfa | [1] |
| 4 | Timo Varkoi | [1] |
| 5 | Ivo Vondrák | [1] |