2008 | ||
---|---|---|
2 | EE | Béatrix Barafort, David Jezek, Timo Mäkinen, Svatopluk Stolfa, Timo Varkoi, Ivo Vondrák: Modeling and Assessment in IT Service Process Improvement. EuroSPI 2008: 117-128 |
2002 | ||
1 | EE | Béatrix Barafort, Bernard Di Renzo, Olivier Merlan: Benefits Resulting from the Combined Use of ISO/IEC 15504 with the Information Technology Infrastructure Library (ITIL). PROFES 2002: 314-325 |
1 | David Jezek | [2] |
2 | Timo Mäkinen | [2] |
3 | Olivier Merlan | [1] |
4 | Bernard Di Renzo | [1] |
5 | Svatopluk Stolfa | [2] |
6 | Timo Varkoi | [2] |
7 | Ivo Vondrák | [2] |