| |
| 2002 | ||
|---|---|---|
| 3 | EE | Brian K. Hart: Electronic delivery of software: implementation of a robust, effective solution. SIGUCCS 2002: 177-178 |
| 2000 | ||
| 2 | Jay Graham, Brian K. Hart: Knowledgebase Integration with a 24-hour Help Desk. SIGUCCS 2000: 92-95 | |
| 1999 | ||
| 1 | EE | Brian K. Hart: Outsourcing a PC Reseller Center and Hardware Maintenance Services. SIGUCCS 1999: 97-100 |
| 1 | Jay Graham | [2] |