Audrey Guskey

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1995

1 Robert L. Heckman, Audrey Guskey: Sources of Customer Satisfaction and Dissatisfaction with Information Technology Help Desks. ICIS 1995: 356-357

1995
1		Robert L. Heckman, Audrey Guskey: Sources of Customer Satisfaction and Dissatisfaction with Information Technology Help Desks. ICIS 1995: 356-357

Coauthor Index

1 Robert L. Heckman [1]