Mark Eversoll
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1994
1
EE
Robert H. August
, Mark Eversoll: Bottom-up implementation of TQM: a new paradigm in bringing excellence to the customer.
SIGUCCS 1994
: 95-100
Coauthor
Index
1
Robert H. August
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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