| 2008 |
|---|
| 4 | EE | Alexander van Deursen,
Jan van Dijk:
Using Online Public Services: A Measurement of Citizens' Operational, Formal, Information and Strategic Skills.
EGOV 2008: 195-206 |
| 2007 |
|---|
| 3 | EE | Alexander van Deursen:
Where to Go in the Near Future: Diverging Perspectives on Online Public Service Delivery.
EGOV 2007: 143-154 |
| 2 | EE | Jan van Dijk,
Willem Pieterson,
Alexander van Deursen,
Wolfgang Ebbers:
E-Services for Citizens: The Dutch Usage Case.
EGOV 2007: 155-166 |
| 2006 |
|---|
| 1 | EE | Alexander van Deursen,
Jan van Dijk,
Wolfgang Ebbers:
Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands.
EGOV 2006: 269-280 |
