| |
| 2008 | ||
|---|---|---|
| 3 | EE | Christian J. Sinnett, Dave Nevin, Mary A. Brock, Lucas E. Turpin, Tammy Barr: Breaking through the beaver dam: guiding your customers and staff through a major restructure. SIGUCCS 2008: 125-132 |
| 2004 | ||
| 2 | EE | Christian J. Sinnett, Tammy Barr: OSU helpdesk: a cost-effective helpdesk solution for everyone. SIGUCCS 2004: 209-216 |
| 1 | EE | Christian J. Sinnett, Tammy Barr: Building a champagne helpdesk on a beer budget. SIGUCCS 2004: 351-353 |
| 1 | Mary A. Brock | [3] |
| 2 | Dave Nevin | [3] |
| 3 | Christian J. Sinnett | [1] [2] [3] |
| 4 | Lucas E. Turpin | [3] |