International Journal of Services Technology and Management (IJSTM), Volume 2

Volume 2, Number 1/2, 2001

• Shaul P. Ladany:
  Optimal hotel segmentation mix strategy. 18-27
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• Staffan Algers, Muriel Beser:
  Modelling choice of flight and booking class - a study using Stated Preference and Revealed Preference data. 28-45
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• Shaul P. Ladany, Fee-Seng Chou:
  Optimal yield policy with infiltration consideration. 4-17
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• Steven B. Elkins:
  Holistic yield management. 46-58
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• Jose Ramon Cancelo, Antoni Espasa:
  Using high-frequency data and time series models to improve yield management. 59-70
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• Lawrence R. Weatherford:
  Optimisation of perishable asset revenue management problems that allow prices as decision variables. 71-101
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• Kalyan T. Talluri:
  Airline revenue management with passenger routing control: a new model with solution approaches. 102-115
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• Ray Deitch, Shaul P. Ladany:
  Determination of optimal one-period tourist bus tours with identical starting and terminal points. 116-129
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• Thin-Yin Leong, Shaul P. Ladany:
  Optimal cruise itinerary design development. 130-141
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• Jorge Santos, Isabel H. Themido:
  An application of recent developments of Data Envelopment Analysis to the evaluation of secondary schools in Portugal. 142-160
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• Sven-Eric Andersson:
  Forecasting and optimisation for airline operational planning. 161-172
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• R. E. Curry:
  A market-level pricing model for airlines. 173-185
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Volume 2, Number 3/4, 2001

• Gunnar Stefansson, Bernhard Tilanus:
  Tracking and tracing: principles and practice. 187-206
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• Alain Amintas, Thibault de Swarte:
  The internet age and the role of telecommunication operators: the case of France Telecom. 207-224
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• N. Perales, L. E. Carretero, L. M. Delgado:
  EDI as a strategic device in the consumer goods industry: an empirical study. 225-236
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• Helmut M. Dietl, Susanne Royer:
  Different patterns of value creation in the portal industry. 237-251
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• Roy McLarty:
  A study into the impact of a graduate brokerage service for small and medium sized firms. 252-268
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• Jan H. M. Stroeken:
  Information technology, innovation and supply chain structure. 269-288
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• Jeung-tai Eddie Tang, Daniel Y. Shee, Tzung-I Tang:
  The supply-demand interaction in electronic commerce - a classification by type of relationship and dominance. 289-312
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• Hsien-Chang Kuo:
  Strategic decisions for the management of banks' credit granting system. 313-325
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• Hajime Eto:
  Service quality assessment and service process reengineering. 326-346
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• Prasanta Kumar Dey, Stephen O. Ogunlana, Mario T. Tabucanon, Soumitra Shankar Gupta:
  Multiple attribute decision making approach to petroleum pipeline route selection. 347-362
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• Philip A. Lawn:
  Goods and services and the dematerialisation fallacy: implications for sustainable development indicators and policy. 363-376
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• Barbara Simpson:
  Innovation and the micro-enterprise. 377-387
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• Pawan Sikka:
  Technology policy in India - key issues and future perspectives. 388-401
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• Joanne Roberts:
  Challenges facing service enterprises in a global knowledge-based economy: lessons from the business services sector. 402-433
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