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| 2005 | ||
|---|---|---|
| 2 | EE | Sergey Zeltyn, Avishai Mandelbaum: Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue. Queueing Syst. 51(3-4): 361-402 (2005) |
| 1998 | ||
| 1 | EE | Avishai Mandelbaum, Sergey Zeltyn: Estimating characteristics of queueing networks using transactional data. Queueing Syst. 29(1): 75-127 (1998) |
| 1 | Avishai Mandelbaum | [1] [2] |