| |
| 2005 | ||
|---|---|---|
| 2 | EE | Liping An, Jianyuan Yan, Lingyun Tong: An Integrated Rule-based and Case-based Reasoning System for Customer Service Management. ICEBE 2005: 266-273 |
| 1 | EE | Jianyuan Yan, Ou Yuan: Study on strategic grouping of electronic commercial industry. ICEC 2005: 173-176 |
| 1 | Liping An | [2] |
| 2 | Lingyun Tong | [2] |
| 3 | Ou Yuan | [1] |