An Agent-Based Network Consultation System Using Cooperation between a Sales Organization and Multi-Agents.
Interactive Consultation System with Asymmetrical Communication between People in Different Electronic Communities.
Community Computing and Support Systems 1998: 267-280|
|1|| ||Tadashi Tanaka,
Tele-Consultation System Supporting Asymmetrical Communications Between Customers and Expert Staff in Distributed Environment.
HCI (1) 1997: 27-30|