| 2007 |
|---|
| 3 | EE | Niraj Joshi,
Wayne B. Riley,
Juergen Schneider,
Yih-Shin Tan:
Integration of domain-specific IT processes and tools in IBM Service Management.
IBM Systems Journal 46(3): 497-512 (2007) |
| 2004 |
|---|
| 2 | EE | Yih-Shin Tan,
Vivekand Vellanki,
Jie Xing,
Brad Topol,
Gary Dudley:
Service domains.
IBM Systems Journal 43(4): 734-755 (2004) |
| 1998 |
|---|
| 1 | | Yih-Shin Tan,
David B. Lindquist,
Thomas O. Rowe,
John R. Hind:
IBM eNetwork Host On-Demand: The Beginning of a New Era for Accessing Host Information in a Web Environment.
IBM Systems Journal 37(1): 133-151 (1998) |
