| 2007 |
| 3 | EE | Jeongyun Heo,
Sanghyun Park,
Chiwon Song:
A Study on the Improving Product Usability Applying the Kano's Model of Customer Satisfaction.
HCI (1) 2007: 482-489 |
| 2 | EE | Dong-Han Ham,
Jeongyun Heo,
Peter Fossick,
William Wong,
Sanghyun Park,
Chiwon Song,
Mike Bradley:
Model-Based Approaches to Quantifying the Usability of Mobile Phones.
HCI (2) 2007: 288-297 |
| 2006 |
| 1 | EE | Dong-Han Ham,
Jeongyun Heo,
Peter Fossick,
William Wong,
Sanghyun Park,
Chiwon Song,
Mike Bradley:
Conceptual framework and models for identifying and organizing usability impact factors of mobile phones.
OZCHI 2006: 261-268 |