Roland T. Rust

List of publications from the DBLP Bibliography Server - FAQ

2006

3 EE Roland T. Rust, Carol Miu: What academic research tells us about service. Commun. ACM 49(7): 49-54 (2006)

2005

2 Roland T. Rust, P. K. Kannan, Anupama D. Ramachandran: E-Service: The Revenue Expansion Path to E-Commerce Profitability. Advances in Computers 64: 160-196 (2005)

2003

1 EE Roland T. Rust, P. K. Kannan: E-service: a new paradigm for business in the electronic environment. Commun. ACM 46(6): 36-42 (2003)

2006
3	EE	Roland T. Rust, Carol Miu: What academic research tells us about service. Commun. ACM 49(7): 49-54 (2006)
2005
2		Roland T. Rust, P. K. Kannan, Anupama D. Ramachandran: E-Service: The Revenue Expansion Path to E-Commerce Profitability. Advances in Computers 64: 160-196 (2005)
2003
1	EE	Roland T. Rust, P. K. Kannan: E-service: a new paradigm for business in the electronic environment. Commun. ACM 46(6): 36-42 (2003)

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