| |
| 2003 | ||
|---|---|---|
| 3 | EE | Joleen Pfefer: Deep in benchmarking: using industry standards to assess a training program. SIGUCCS 2003: 33-37 |
| 2 | EE | Terry Robb, Joleen Pfefer: Deep in budget restraints: return on investment (ROI). SIGUCCS 2003: 38-40 |
| 2002 | ||
| 1 | EE | Joleen Pfefer: Merging IT training with academia. SIGUCCS 2002: 95-98 |
| 1 | Terry Robb | [2] |