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| 2004 | ||
|---|---|---|
| 2 | EE | Don Paulsen: Leadership essentials: racilitation skills for improving group effectiveness. SIGUCCS 2004: 153-160 |
| 1 | EE | Jeff Balvanz, Don Paulsen, Joe Struss: Spam software evaluation, training, and support: fighting back to reclaim the email inbox. SIGUCCS 2004: 385-387 |
| 1 | Jeff Balvanz | [1] |
| 2 | Joe Struss | [1] |