| 2005 |
|---|
| 4 | EE | Susan Palmiter,
Gene Lynch,
Jennifer Day,
Melinda Geist,
Bryan Rhoads:
Focus on the individual: the future of web-based product support.
CHI Extended Abstracts 2005: 2136-2137 |
| 1996 |
|---|
| 3 | EE | Scott Lewis,
Michael Mateas,
Susan Palmiter,
Gene Lynch:
Ethnographic data for product development: a collaborative process.
Interactions 3(6): 52-69 (1996) |
| 1993 |
|---|
| 2 | | Susan Palmiter:
The Effectiveness of Animated Demonstrations for Computer-based Tasks: a Summary, Model and Future Research.
J. Vis. Lang. Comput. 4(1): 71-89 (1993) |
| 1991 |
|---|
| 1 | | Susan Palmiter,
Jay Elkerton,
Patricia Baggett:
Animated Demonstrations vs Written Instructions for Learning Procedural Tasks: A Preliminary Investigation.
International Journal of Man-Machine Studies 34(5): 687-701 (1991) |
